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why safari cannot play youtube

Lately, I find that Safari cannot play many of the videos on YouTube. Whereas Firefox can. Any explanation? Thanks.

MacBook Air, Mac OS X (10.7.4), Safari 5.7.1

Posted on Jul 9, 2012 7:26 PM

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Question marked as Best reply

Posted on Jul 9, 2012 7:48 PM

YouTube requires the Flash plugin and there are times when it needs reinstalling.


Quit Safari.


Open System Preferences > Flash Player then select the Storage tab. Click: Delete All


Now uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS


Very important to uninstall the currently installed plugin first before reinstalling.


Launch Safari. From your Safari menu bar top of your screen, click Safari > Empty Cache


Now try a video.


If you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.


And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari.




edited by: cs

6 replies
Question marked as Best reply

Jul 9, 2012 7:48 PM in response to Hung Tseng

YouTube requires the Flash plugin and there are times when it needs reinstalling.


Quit Safari.


Open System Preferences > Flash Player then select the Storage tab. Click: Delete All


Now uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS


Very important to uninstall the currently installed plugin first before reinstalling.


Launch Safari. From your Safari menu bar top of your screen, click Safari > Empty Cache


Now try a video.


If you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.


And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari.




edited by: cs

Jul 9, 2012 8:36 PM in response to leilaboxergirl

Thanks. I found another solution from this thread (see below). Try it. It works for me.


Apple Support Communities>Mac OS & System Software>Safari>Discussion


Title:

Youtube HTML5 - Safari Performance Issues

-------------------

Ok, I have a solution. Go to this page



http://www.youtube.com/html5


Click on "Leave the HTML5 trial".


Youtube videos continue to play in HTML5 (e.g. right-click shows HTML5 options like Download Video and Restore Flash) but now the video playback is silky smooth.

why safari cannot play youtube

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