11 Replies Latest reply: May 6, 2014 12:44 PM by doug526 Branched to a new discussion.
shanefromtx Level 1 Level 1

A few times today, while I was using Safari, the AppStore application opened up on its own, taking me to a page for the game called' Slots Jouney HD'. I was curious if this has happened to anyone else. Is this a virus or something?


iPad (3rd gen) Wi-Fi, iOS 5.1.1
Solved by deanshamrock on Jul 12, 2012 10:04 AM Solved

I reported this issue at http://www.apple.com/feedback/ipad.html. You may want to do the same.

Reply by Kilgore-Trout on Jul 10, 2012 6:08 AM Helpful

Three things you should do (in this order):

  1. Close whatever app is open on the iPad, then double click the home button to open the app tray, tap and hold until the red minus appears and close all apps in the tray
  2. go to the Settings app, select Safari, and Clear History and Clear Cookies and Data
  3. Rest the iPad by simultaneously holding down the Home and on buttons until the iPs shuts down. Ignore the off slider if it appears. Should about ten seconds more of less. Then restart the iPad using the On button.

 

Obviously, if that doesn't work, post back.

Reply by Kilgore-Trout on Jul 10, 2012 12:16 PM Helpful

I suspect something getting hung up in the cache, or a cookie that does crap it shouldn't. My solution was probably overkill, but I figured it would work.

All replies

  • shanefromtx Level 1 Level 1

    Well, I just got off work and when I unlocked my iPad and there was a little box opened asking for a password to an iTunes account (I think) that I've never seen before.. God ****, it just popped open again, asking for a yahoo account password to CalDAV, which is not mine account. I have no idea what's going on here.

  • Kilgore-Trout Level 7 Level 7
    expertise.ipad
    iPad

    Three things you should do (in this order):

    1. Close whatever app is open on the iPad, then double click the home button to open the app tray, tap and hold until the red minus appears and close all apps in the tray
    2. go to the Settings app, select Safari, and Clear History and Clear Cookies and Data
    3. Rest the iPad by simultaneously holding down the Home and on buttons until the iPs shuts down. Ignore the off slider if it appears. Should about ten seconds more of less. Then restart the iPad using the On button.

     

    Obviously, if that doesn't work, post back.

  • shanefromtx Level 1 Level 1

    Looks like this did the trick. I've been using my iPad for several hours no problem. Thanks a lot! Other people have been having this problem also, right down to the AppStore opening up to Slots Journey HD. I wonder what's going on?

  • Kilgore-Trout Level 7 Level 7
    expertise.ipad
    iPad

    I suspect something getting hung up in the cache, or a cookie that does crap it shouldn't. My solution was probably overkill, but I figured it would work.

  • shanefromtx Level 1 Level 1

    Ahh! it started happening again -AppStore occasionally opening up on its own when I'm on Safari, taking me to the game "Slots Journey HD"- Really strange that it's happening to other iPad users, also.  If I reset the iPad it seems to stop for awhile, but eventually it happens again. Seems like theres some kind of bug in the AppStore, maybe?

     

    I can't really figure out what's the best way to report this to Apple, where they'll actually see it. Supposedly there is supposed to be a link on the game somewhere where you can report it for problems, but I cannot find it anywhere.

  • deanshamrock Level 1 Level 1

    Tried this with no luck. App Store is still randomly opening to Slots Journey HD from Safari and Chrome.

  • deanshamrock Level 1 Level 1

    I reported this issue at http://www.apple.com/feedback/ipad.html. You may want to do the same.

  • shanefromtx Level 1 Level 1

    Thanks for the link. Filling out the report now, and I'll pass it along to others. Last two days have been problem free for me, but other people still seem to be having issues.

  • Flupsybunny Level 1 Level 1

    This is caused by advertising networks issuing a redirect which tells iOS to open the App Store. Clearing cookies and history is likely only to provide temporary respite.

     

    I did some technical analysis on exactly what causes this here: http://rainbow.chard.org/2014/01/05/app-store-randomly-opening/

  • mluisi Level 1 Level 1

    Having the same problem on the iPhone, however, the app store also opens when any app with ads/banners is open. Deleting all affected apps and clearing the browser cache (of both Safari and Chrome) did help in the short term, but after a few days it started again.

    Did anyone find a more permanent solution in the meanwhile other than reinstalling iOS?

  • doug526 Level 1 Level 1

    I urge everyone to go to http://www.apple.com/feedback/iphone.html and submit their opinion as to why App Store URL launching behavior should be disabled.