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will itunes erase my iphone if I set it up as new?

50098 Views 20 Replies Latest reply: Mar 6, 2014 10:17 AM by Lydia075 RSS Branched to a new discussion.
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ElenaRaq Level 1 Level 1 (0 points)
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Jul 9, 2012 8:06 PM

I've had my iphone for a while and am just now connecting it to itunes to load music.  I've got SMS, apps and photos on it already.  When I connect to iTunes, it asks if I want to set up as new or restore from backuo (no backups).

 

 

If I set it up as new will iTunes erase the apps, SMS, and photos?

iPhone 4, Windows Vista
  • roaminggnome Level 10 Level 10 (89,150 points)

    If you set it up as new it will be as it was when it was new. 

     

    Did your iphone have your sms and photos on it when you took it out of the box for the first time.

  • diesel vdub Level 7 Level 7 (20,675 points)
    Currently Being Moderated
    Jul 10, 2012 3:46 AM (in response to ElenaRaq)

    You connect it to iTunes and sync.

    Simply connecting to iTunes will not restore the device as new, this is something that must be initiated by the user.

     

    Try reading the User's Guide so that you understand how the device works and is designed to work, it will save you from asking silly questions.

  • AnaMusic Level 9 Level 9 (55,080 points)
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    Jul 10, 2012 3:48 AM (in response to ElenaRaq)

    ElenaRaq wrote:

     

    No, I used it for about a month and just getting around to connecting it to iTunes.  So it will delete everything?  How can I set it up in iTunes without deleting it all?

     

    Backup and Set Up as New Device

     

    http://support.apple.com/kb/HT4137

  • memox Level 1 Level 1 (0 points)
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    Jul 29, 2012 11:12 PM (in response to ElenaRaq)

    Thank you ElenaRaq. I also have the same problem now with my wifes iPhone. She has been using it for 3 weeks and just yesterday i tried to connect it to iTunes. But i Tunes was asking me to set up as a new phone or restore from last backup (which is my iPhone backup)

     

    How was your process, have you been successful without deleting all your content when you choose "Set up as a new iPhone" ?

  • alison9000 Level 1 Level 1 (0 points)
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    Aug 30, 2012 1:00 PM (in response to ElenaRaq)

    Thank you for your hours of research. This may also answer my question. I restored from backup, but the phone asks me if I want to set up as new or restore from backup. I guess I'm going to try Set Up As New.

  • nixtamal4 Level 1 Level 1 (0 points)
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    Sep 18, 2012 11:38 AM (in response to ElenaRaq)

    Thank you ElenaRaq! I was also delaying the "set up as new" option, for a couple months now, which made the process just that much more stressfull. I did it and the next screen asks you to name your phone, THAT'S IT. Then I was able to sync successfully without losing any accumulated data.

  • timbuck2bo Level 1 Level 1 (0 points)
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    Sep 27, 2012 12:29 AM (in response to nixtamal4)

    Thanks guy for your help. you dont understand how many times i keeped just backing up over the last few weeks. stupid stupid apple why cant you make things simple....

  • neilDerby Level 1 Level 1 (0 points)
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    Feb 16, 2013 11:07 AM (in response to ElenaRaq)

    Thanks ElenaRaq - was banging my head against the wall and was about to do the same with my iPhone.

     

    Obviously not a silly question.

  • psr123 Level 1 Level 1 (0 points)
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    Mar 13, 2013 10:57 PM (in response to ElenaRaq)

    I had exactly the same issue.

     

    Bought an iPhone 5 for my wife.  She used it for a few weeks.  Took pictures, sent and received texts, downloaded apps, etc. 

     

    Only after I bought a new laptop and transferred my iTunes music library from my old one to my new one, I tried connecting my wife's iPhone to iTunes, just so that I could sync the music library to it.

     

    It gave me the option to either 'Setup as New iPhone' or 'Restore from backup'.

     

    I had the same fear as the original poster.  Would 'Setup as New iPhone' wipe the phone?  ***?

     

    Anyway, I'm super happy to have found this thread and appreciate that others have tried it and it worked without wiping the phone.

     

    Thanks

  • RajaRani Level 4 Level 4 (1,360 points)
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    Mar 13, 2013 11:59 PM (in response to psr123)

    See if this helps. If you don't use separate accounts, Contacts, music and personal data get mixed up.

     

    http://support.apple.com/kb/HT1495

  • memox Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 14, 2013 2:06 AM (in response to RajaRani)

    After reading this discusion i have connected my wifes iPhone to iTunes (PC - Windows 8) and accepted to SETUP AS NEW. Nothing deleted, or mixed.

     

    PS1: I am not syncing ang contacts - calendar data with my PC. So even i am using only 1 account on PC, nothing got mixed.

    PS2: I have set up to sync seperate music playlists for each iPhone, so music are not getting mixed.

     

    I am using that setup happly ever after..

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