Gilles78

Q: white screen

Hello, I am using one ipod nano 6g and when I switch on I get a white screen, if I reinitialize I recover the menu screen but if I switch off and switch on return to white screen. I have also restore my ipod but no improvement. Any suggestion ?

iPod nano, 6g

Posted on Jul 10, 2012 6:38 AM

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Q: white screen

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  • by planb77,

    planb77 planb77 Jul 11, 2012 7:44 AM in response to Gilles78
    Level 7 (32,341 points)
    Jul 11, 2012 7:44 AM in response to Gilles78

    If you have tried all of the suggestions mentioned under the appropriate section in this Apple support document, you may need to have your iPod serviced or replaced either by Apple or a third party service.  It's a hardware issue with the iPod's LCD display.

    iPod nano (6th generation): Hardware troubleshooting

     

    Some users were able to resolve it by restoring the iPod numerous times and others corrected it by letting the battery fully drain and then charged it back up and restored it in iTunes.

     

    B-rock