i got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not recognized as a valid code. but i just got this card brand new for my birthday.

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Level 1

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i got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not recognized as a valid code. but i just got this card brand new for my birthday.

iPod touch, iOS 5.1.1

Posted on Jul 10, 2012 7:00 AM

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Answer 1

varjak paw

Level 10

170,200 points

Jul 10, 2012 8:52 AM in response to devilboy5858

Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see this support article:

http://support.apple.com/kb/TS1292

If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.

Regards.

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