error desconocido (5002)

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Level 1

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error desconocido (5002)

Buennas que pena tengo un problema con mi ipod touch. Apenas lo compre y cree una cuenta en itunes ID apple pero al conectarse a itunes me aparece un error desconocido (5002) y no me instala ninguna aplicacion o juego gratis cualquiera que sea ayudar please..gracias

iPod touch, iOS 5.1

Posted on Jul 10, 2012 10:53 AM

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Answer 1

lllaass

Level 10

210,423 points

Jul 10, 2012 11:13 AM in response to trian90

"Error 5002"

This alert is often the result of an issue with verifying your billing.

Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

From:

iTunes: Advanced iTunes Store troubleshooting

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