Brand new Mac Book Pro
Purchased in Mexico's Department store Liverpool on June 20th 2012
Purchased Memory upgade to 8Gb, on june 27th, at Apple Store Memorial City, Houston
Upgraded memory from 4Gb to 8Gb on June 28th.
Tried to write on my external HD (previously written on a windows based PC) with no success.
Upon reccomendation from a Mac assistant, copied all my external HD contents into my Mac Hard drive.
Then formatted my external HD and copied back all my information to it.
deleted all the information from my MacBook Pro HD.
Attempted to repeat the same operation with another external HD, but got a message saying there was not enough epace on the computer HD (even though I have a 750Gb Hard Drive.
Looked in the trash bin and there it was, all the information previously deleted..
Could not empty the trash bin, although I got a message asking me to safely delete all the information from the trash bin,
Could not get enough space released, after several attpempts the trash bin was finally emptied.
All happy getting acquainted with my new MacBook Pro. Two days later, got a gray screen and not able to start the computer.
Looking in to Mac support I found article http://support.apple.com/kb/TS2570 and followed instructions to perform a safe boot:
"Perform a Safe Boot
Simply performing the Safe Boot may resolve this issue.
Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Start your Mac, then immediately hold the Shift key. This performs a Safe Boot. Advanced tip: If you want to
see the status of a Safe Boot as it progresses, you can hold Shift-Command-V during start up (instead of just Shift).
Note: A Safe Boot takes longer than a typical start up because it includes a disk check and other operations.
The following is the script that appears on the screen upon safe boot. and halt after the last line.
AppleACPICPU:Processor Id=6 LocalAplicId=255 Disabled
AppleACPICPU:Processor Id=7 LocalAplicId=255 Disabled
AppleACPICPU:Processor Id=8 LocalAplicId=255 Disabled
calling mpo_policy_init for TMSafetyNet
Security policy loaded: Safety net for Time Machine (TMSafetyNet)
calling mpo_policy_init for Sandbox
Security policy loaded: Seatbelt sandbox policy (Sandbox)
calling mpo_policy_init for Quarantine
Security policy loaded: Quarantine Policy (Quarantine)
Copyright (c) 1982, 1986, 1989, 1991, 1993
The Regents of the University of California. All Rights Reserved.
MAC Framework Succesfully initializad
using 16384 buffer headers and 10240 cluster IO buffer headers
IOAPIC: Version 0x20 Vextors 64:87
ACPI: System State [SO S3 S4 S5] (S3)
PFM64 (36cpu) 0xf10000000, 0xf0000000
Aplconsole relocated to 0xf1000000
PCI configuration changed (bridge=16 device=4 cardbus=0)
[ PCI configuration end, bridges 12 devices 16 ]
Firewire (OHCI) Lucent ID 5901 built-in now active, GUID 3c0754fffe9b2aa2; max speed s800.
Pthread support ABORTS when sync kernel primitives misused
com.apple.AppleFSCompressionTypeZlib kmod start
com.apple.AppleFSCompressionTypeDataless kmod start
com.apple.AppleFSCompressionTypeZlib load succeeded
com.apple.AppleFSCompressionTypeDateless load succeeded
wl0: Broadcom BCM4331 802.11 Wireless controller
AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitializad
rooting via boot-uuid from /chosen: 6E918706-FC0D-37460-A3A0-6268A51DF93B
Waiting on <dict ID="0"><key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleAPIPCI/SATA@1F,2/AppleIntelPchSe riesAHCI/PRT0@0/AOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlock
storageevice /IoBlockStorageDriver/TOSHIBA MK7559GSXF Media/IOGUIDPartit
BSD root: disk0s2, major 14, minor 2
Kernel is LP64
com.apple.launchd 1 com.apple.launchd 1 *** launchd has started up. ***
com.apple.launchd 1 com.apple.launchd 1 *** Verbose boot, will log to /dev/console. ***
Running fsck on the boot volume...
** /dev/rdisk0s2 (NO WRITE)
** Root file system
Executing FSCK_HFS (version diskdev_cmds-540.1~25).
BootCacheControl: UNable to open /Var/db/BootCache.playlist:2 No such file or directory
launchctl:Dubious permissions on file (skipping): /Library/LaunchDaemons
launchctl:Dubious permissions on file (skipping): /System/Library/LaunchDaemons
Any help or suggestions on what to do next would be welcomed.
I am in the middle of the Atlantick, stuck with a brand new, non working Apple MacBook Pro.