Alex_Colyer

Q: iPhone 4 doesn't ring, only vibrates, but speakers work.

My iPhone 4 (AT&T) suddenly won't ring when someone calls or I get a text, it only vibrates. The speakers play music fine, and I can have phone conversations and hear/speak to the other person fine. Also, the alarm clock sounds The mute switch doesn't seem jammed or anything, but when I switch it off, it doesn't show the picture of the bell with the line through it while vibrating to let me know its off. Also, the volume buttons get no response when pressed. Any ideas?

iPhone 4, iOS 5.1.1

Posted on Jul 10, 2012 3:31 PM

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Q: iPhone 4 doesn't ring, only vibrates, but speakers work.

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  • by sandra256,

    sandra256 sandra256 Sep 23, 2013 3:15 PM in response to HoustonianK
    Level 1 (0 points)
    Sep 23, 2013 3:15 PM in response to HoustonianK

    thank you so much I have restored my phone and searched every where to solve this problem

    it worked :-)

  • by John Siebenthaler 1,Helpful

    John Siebenthaler 1 John Siebenthaler 1 Oct 25, 2013 2:53 PM in response to HoustonianK
    Level 1 (5 points)
    Oct 25, 2013 2:53 PM in response to HoustonianK

    Worked, mystery, thanks.

    HoustonianK wrote:

     

    I still continue to have this issue.  I fix this by going to settings>  general> accessibility > AssistiveTouch.

    Turn AssistiveTouch  on, you should see a white circle on upper left corner, tap it to see a pop up of four icons. Tap the device icon,another screen appears where you seen an bell that you can unmute/mute.  That fixes mine every time.  Don't know why it mutes itself here even though nowhere else on my phone shows the phone to be on mute!

    Hope that helps,

  • by Laura52ma,

    Laura52ma Laura52ma Nov 4, 2013 12:45 PM in response to HoustonianK
    Level 1 (0 points)
    Nov 4, 2013 12:45 PM in response to HoustonianK

    Worked for me TOO - Thanks, saved me a trip.

  • by thebigjwa,

    thebigjwa thebigjwa Nov 21, 2013 12:16 PM in response to HoustonianK
    Level 1 (0 points)
    Nov 21, 2013 12:16 PM in response to HoustonianK

    "

    HoustonianK

    Re: iPhone 4 doesn't ring, only vibrates, but speakers work.

    13-Aug-2013 05:59 (in response to Alex_Colyer)

    I still continue to have this issue.  I fix this by going to settings>  general> accessibility > AssistiveTouch.

    Turn AssistiveTouch  on, you should see a white circle on upper left corner, tap it to see a pop up of four icons. Tap the device icon,another screen appears where you seen an bell that you can unmute/mute.  That fixes mine every time.  Don't know why it mutes itself here even though nowhere else on my phone shows the phone to be on mute!

    Hope that helps,

    "

    Turned out, this was exactly the issue with my iPhone 4 !!  As you say, "...why it mutes itself here ..."? I have no idea either.

    I had completely given up on my phone, having replaced the whole speaker unit to no avail! Was going to dump it and get another phone - one that doesn't ring is not a lot of use, is it!

    I didn't even know these settings were there! So there's no way I've been in there inadvertently and muted my phone.

    Thank you so much for bothering to write up your solution!

  • by thebigjwa,

    thebigjwa thebigjwa Nov 21, 2013 12:18 PM in response to Alex_Colyer
    Level 1 (0 points)
    Nov 21, 2013 12:18 PM in response to Alex_Colyer

    HoustonianK

    Re: iPhone 4 doesn't ring, only vibrates, but speakers work.

    13-Aug-2013 05:59 (in response to Alex_Colyer)

    I still continue to have this issue.  I fix this by going to settings>  general> accessibility > AssistiveTouch.

    Turn AssistiveTouch  on, you should see a white circle on upper left corner, tap it to see a pop up of four icons. Tap the device icon,another screen appears where you seen an bell that you can unmute/mute.  That fixes mine every time.  Don't know why it mutes itself here even though nowhere else on my phone shows the phone to be on mute!

    Hope that helps,

    "

    Turned out, this was exactly the issue with my iPhone 4 !!  As you say, "...why it mutes itself here ..."? I have no idea either.

    I had completely given up on my phone, having replaced the whole speaker unit to no avail! Was going to dump it and get another phone - one that doesn't ring is not a lot of use, is it!

    I didn't even know these settings were there! So there's no way I've been in there inadvertently and muted my phone.

    Thank you so much for bothering to write up your solution!

  • by franticfun27,

    franticfun27 franticfun27 Dec 4, 2013 8:00 PM in response to HoustonianK
    Level 1 (0 points)
    Dec 4, 2013 8:00 PM in response to HoustonianK

    This worked after a month of no sound!  Thank you!!!!!

  • by La-De-Di,

    La-De-Di La-De-Di Jan 12, 2014 2:32 PM in response to HoustonianK
    Level 1 (0 points)
    Jan 12, 2014 2:32 PM in response to HoustonianK

    All these months without my phone ringing ... I went to the genius bar but they weren't as smart as you - they couldn't figure it out!  Thank you so much for taking the time and trouble to post here - now my phone rings! so much appreciated 

  • by Jackson38016,

    Jackson38016 Jackson38016 Jan 23, 2014 9:42 AM in response to HoustonianK
    Level 1 (0 points)
    Jan 23, 2014 9:42 AM in response to HoustonianK

    Fantastic! thank you

  • by nicdev,

    nicdev nicdev Jan 23, 2014 4:53 PM in response to HoustonianK
    Level 1 (0 points)
    Jan 23, 2014 4:53 PM in response to HoustonianK

    Thanx HoustonianK, fixed prob .

    Genius at apple said hardware was damaged, and needed to buy replacement. I guess you dont have to be a genius to work at the genius bar lol

  • by Northern Seal,

    Northern Seal Northern Seal Jan 26, 2014 7:51 PM in response to Alex_Colyer
    Level 1 (0 points)
    Jan 26, 2014 7:51 PM in response to Alex_Colyer

    Thanks heaps.  it solved my issue too!!

  • by JanDowers,

    JanDowers JanDowers Feb 3, 2014 6:58 PM in response to HoustonianK
    Level 1 (0 points)
    Feb 3, 2014 6:58 PM in response to HoustonianK

    I seem to be having this same issue, and sadly none of the above fixes did it. I have sound, I can play the ringtones in settings, it just has to do with incoming text, calls. It also says that the keyboard clicks are turned on and I don't hear them. Does this sound like a hardware issue to you? The apple store is a bit of a drive, do you think it's worth it? This is an older phone that a friend let me have after my phone was stolen. When she stopped using it, all was well with it. Now that I've activated it to me....it doesn't ring and the volume buttons don't do anything even though they are enabled in settings. It's a mystery. Any ideas?

  • by Firesh Bakhda,

    Firesh Bakhda Firesh Bakhda Mar 11, 2014 6:16 AM in response to Alex_Colyer
    Level 1 (0 points)
    Mar 11, 2014 6:16 AM in response to Alex_Colyer

    HoustonianK doesnt seem to work for me either

     

    The best part is, all this happens for me right after the new update, 7.0.6

    before that was all ok.

  • by mick1212,

    mick1212 mick1212 Mar 18, 2014 11:12 PM in response to HoustonianK
    Level 1 (0 points)
    Mar 18, 2014 11:12 PM in response to HoustonianK

    My phone has been muted for about 2 months and finally I've found a solution that works. Thank you.

  • by caliraftdude,

    caliraftdude caliraftdude Mar 20, 2014 7:53 PM in response to Alex_Colyer
    Level 1 (0 points)
    Mar 20, 2014 7:53 PM in response to Alex_Colyer

    HoustonianK -> excellent job and thanks for posting this.

     

    GF has an iPhone and after an update we got bit by that 'do not disturb' feature (which whoever came up with the idea of labeling that 'feature' with a microscopic, dim, cresent moon should have their legs removed and beaten to death with them).  Spent 3 hours waiting for a Genius to tell us the above (even the kid that scheduled the appointment couldn't see the moon).  The phone worked for about 2 weeks and now she comes home telling me its broken again... and the moon is not there.

     

    CLEARLY Apple has some broken code here... this is not the way this should operate.  It would also be nice if after they find a problem like this they send everyone a text message to let people know if they are having an issue where they can go to find some basic troublshooting steps..  I guess that level of support is gone now.

  • by akeltai,

    akeltai akeltai Mar 21, 2014 4:05 PM in response to HoustonianK
    Level 1 (0 points)
    Mar 21, 2014 4:05 PM in response to HoustonianK

    thank you, great help

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