iPhones will not connect 802.11n

I am new to the airport family so my appologies if my problem has been solved (I didn't find anything searching) or if its obvious and simple.


I currently have an airport extreme broadcasting a 802.11a/n - 802.11b/g wpa2 network. I also have a wired express creating the same network to extend it (thanks for the help with that, Bob).


First, i noticed that my MBPs were connecting to the N network but only 2.4ghz, so I set it to broadcast a separate 5GHz network name. after that, the MBPs were connecting to the 5ghz network without a problem.


So, when I check the clients on my network, I notice the iphones ( 4 and 4s) in the house are only connecting on 802.11b/g not a/n. This happens even if the iphones are only a few feet from the router.


Why are the iphones not connecting on the n network? Is this a setting issue or simply part of the technology I am misunderstanding?


Thanks.

Posted on Jul 10, 2012 6:51 PM

Reply
16 replies

Jul 10, 2012 6:57 PM in response to phil178821

So, when I check the clients on my network, I notice the iphones ( 4 and 4s) in the house are only connecting on 802.11b/g not a/n. This happens even if the iphones are only a few feet from the router.

Although the iPhones support 802.11n, they only do so on the 2.4 GHz band.


For future reference:

  • 2.4 GHz band: 802.11b/g/n
  • 5 GHz band: 802.11a/n

Jul 10, 2012 7:19 PM in response to Tesserax

I knew the iphones were only 2.4ghz. I thought that, even though I am broadcasting a 5ghz only ssid, that my AE is still broadcasting the a/b/g/n on 2.4ghz??


I thought with 802.11a/n - 802.11b/g it would still do N on 2.4ghz as well? but I guess, based on what you said above that, with my setting, it is broadcasting 802.11a/n (5ghz) and 802.11b/g (2.4ghz)?


Cannot it not to N on both 2.4ghz and 5ghz?

Jul 10, 2012 7:23 PM in response to phil178821

Just keep in mind that the value on the left side of the hypen is the Radio Mode for the 5 GHz band and that on the right side is for the 2.4 GHz band. So when the Radio Mode is set to "802.11a/n - 802.11b/g" as you have it currently, the 5 GHz band can support both 802.11a and 802.11n clients. On the 2.4 GHz band, it can only support 802.11b and 802.11g clients. It will NOT support 802.11n clients on the 2.4 GHz band.


If you want to support 802.11n clients on the 2.4 GHz band, then you would need to either set the Radio Mode to Automatic or choose: 802.11a/n - 802.11b/g/n as your choice. Unless you really need to support 802.11a clients, I would highly recommend that you set the Radio Mode to: 802.11n only (5 GHz) - 802.11b/g/n

Jul 10, 2012 7:43 PM in response to Tesserax

Tesserax wrote:


Sorry, I meant to tell you to hold down the Option key BEFORE attempting to make a Radio Mode selection. You should now be greeted with additional modes to choose from.

wo, you just blew my mind with that bit of into


do you know of any good guide that covers things like that? Like I said, I am still pretty new to airport and all of my searching around about the AE has not told me that.

Jul 10, 2012 8:17 PM in response to phil178821

Yes. Just Option-click on the AirPort icon in the OS X menubar on your MBP. In the pop-up list you will see the wireless netrwork that it is connected to; the PHY MODE = Radio Mode, and Channel amongst other things.


Hint: Notice how using the Option key offer additional menu "options?" It's not true for all apps, but a number of them reveal additional options when doing so.

Jul 10, 2012 8:45 PM in response to Tesserax

Thanks again, Tesserax.


So I set the AE to (N 5ghz and b/g/n 2.4ghz). 5ghz only network ssid broadcast (in wireless network options) is disabled.


so on the first floor of my house, near the router, I see my mbp elects for the 5ghz n. when i move to the third floor, I notice it switches from the 5ghz n to 2.4 ghz b/g/n (not unexpected because of the range). what is odd is if I turn on a broadcasted ssid for 5ghz only (in wireless network options) and leave the broadcast setting the same, I pick up the 5ghz N ssid full strength on the third floor and can connect to it.


why will it connect 5ghz n if i broadcast it with its own ssid on my third floor but not if its under the general broadcast of (5ghz n or 2.4 ghz b/g/n)?


Thanks again

Jul 11, 2012 5:59 AM in response to Tesserax

sorry. I didn't mean to disable SSID broadcast; my experience with doing that is it has never mixed well with my macs. SSID broadcast is enabled.


I was referring to when you enabled the setting on the wireless tab in the "wireless network options" dialog box that will enable broadcasting a second SSID for a 5ghz only network (along with your regular SSID broadcast). For example, the two broadcast SSIDs would be;


phil178821 (which is set to 5ghz n and 2.4ghz b/g/n)

and

phil178821 5Ghz (which is 5ghz N only)


What I was trying to described before is if I am sitting close to my router (15ft) and I am broadcasting just one SSID (my normal 802.11n - 802.11b/g/n), my MBP will connect to the 5ghz 802.11n. If I moved up three floors in the house, my MBP will change connection to 802.11b/g/n. With that, my understanding is that it is now connected via 802.11n 2.4ghz. Because it defaulted to the 2.4ghz frequency, I figured I was out of range of the 5ghz network. However, if I go into my AE settings and enable broadcast of a second SSID for a 5ghz N network (as described above), my MBP will pick it up at full strength and connect to it.


So I guess my question is. Why will the MBP opt for 2.4ghz when I broadcast one SSID, if I know 5ghz is still in range since the MBP will connect to it if I enable it with a second SSID in the AE options (recall, the MBP will chose the 5Ghz frequency closer to the AE, e ven when only one SSID is broadcasted)?


hopefully I am explaining this well enough. Thanks for your help.

Jul 11, 2012 6:19 AM in response to phil178821

Why will the MBP opt for 2.4ghz when I broadcast one SSID, if I know 5ghz is still in range since the MBP will connect to it if I enable it with a second SSID in the AE options (recall, the MBP will chose the 5Ghz frequency closer to the AE, e ven when only one SSID is broadcasted)?

Given a choice, the MBP will choose 2.4 GHz over 5 GHz if the 2.4 GHz signal is significantly stronger than 5 GHz.


Since it is true that the higher the frequency, the weaker the signal, 5 GHz does not work well once you are few rooms away from the router. Don't be fooled by the signal strength "bars" at the top of the screen on your Mac....they are there pretty much for show.


If you use a utility like WiFi Explorer or iStumber, etc. you will see that although the "bars" might indicate full strength, the actual signal strength will be far less than you might imagine.


If you "force" the MBP to connect to 5 GHz by selecting the 5 GHz option, it will connect if it can. The fact that it connects though, does not in any way mean that 5 GHz would be the better signal or better connection at that location. It might well be weaker....and slower...than 2.4 GHz at that location.


It is probably best for most users to keep things simple and assign both 2.4 GHz and 5 GHz to the same SSID and let the MBP choose the best quality connection based on its location in relation to the router.


After all, isn't the best quality connection what you want?

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iPhones will not connect 802.11n

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