HT203170: If you see a red "X" icon on your iPod

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williamfromtas

Q: Red X on Ipod screen

I have been told by two separate ipod dealers that my Ipod hard drive has crashed and my Ipod is now garbage.Not to sound like a jerk, but I believe them to be under qualified staff and would like a second opinion. Any thoughts?

iPod classic

Posted on Jul 11, 2012 5:31 AM

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Q: Red X on Ipod screen

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  • by planb77,

    planb77 planb77 Jul 11, 2012 6:10 AM in response to williamfromtas
    Level 7 (32,341 points)
    Jul 11, 2012 6:10 AM in response to williamfromtas

    Actually that is usually the case with the Red X error message.  Either that or the read/write head for the iPod's Hard Disk has become disloged from the platter(s) that made of the hard disk.  Some people have had luck with slapping the iPod again their leg, in turn realigning the read/write head where it should be.

     

    Have you seen this article for a few troubleshooting suggestions?

    iPod Displays a Red "X" Icon

     

    B-rock