TS1463: iPod Displays a Red "X" IconLearn about iPod Displays a Red "X" Icon
Currently Being ModeratedJul 11, 2012 6:10 AM (in response to williamfromtas)
Actually that is usually the case with the Red X error message. Either that or the read/write head for the iPod's Hard Disk has become disloged from the platter(s) that made of the hard disk. Some people have had luck with slapping the iPod again their leg, in turn realigning the read/write head where it should be.
Have you seen this article for a few troubleshooting suggestions?