LouisaIpod

Q: Unable to restore ipod and go on itunes store on my laptop

A long time ago my itunes store stopped working on my laptop but I was still able to do everything else. About a week ago I downloaded some music onto my ipod touch then updated it. Then I tried restoring it and halfway through it said there was an error so now my ipod is stuck in recovery mode. I can't restore it and it keeps saying "The ipod Software update server could not be connected" I've googled it and tried a number of things to fix it and nothing works and I'm definitley connected to the internet. Please could someone help me on how to get it to work and able to restore it.

ThankYou!

 

If this helps my ipod is 4th generation and my itunes and ipod is up to date, also im using windows 7 on a laptop.

iPod touch, Windows 7

Posted on Jul 11, 2012 7:17 AM

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