Michael Oneill
Level 1 (5 points)

Q: I have an Airport Extreme with a Western Digital external hard drive attached.  I can see the hard drive in the airport utility and on my laptop, but it does not show up on my desk top

I have an Airport Extreme with a Western Digital external hard drive attached.  I can see the hard drive in the airport utility and on my laptop, but it does not show up on my desk top

Posted on Jul 11, 2012 7:26 AM

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Michael Oneill

Q: I have an Airport Extreme with a Western Digital external hard drive attached.  I can see the hard drive in the airport utili ... more

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  • by Bob Timmons,

    Bob Timmons Bob Timmons Jul 11, 2012 7:55 AM in response to Michael Oneill
    Level 10 (105,388 points)
    Wireless
    Jul 11, 2012 7:55 AM in response to Michael Oneill

    Click the Finder icon at the bottom of the Mac's screen to display the Finder menus at the top of the screen

    Click the Finder menu next to the Apple icon, then click Preferences

    Click the General tab

    Under the heading of Show these items on the desktop, make sure that there is a check mark next to Connected Servers

     

    Restart the entire network and open a Finder menu to see if the AirPort Extreme icon is now displayed under the SHARED heading in the window. Click the AirPort Extreme icon to display a folder representing the drive. Double click the folder to mount the drive on the desktop.

     

    You may need to click "Connect As" the first time that you do this and enter the password to connect to the drive.

  • by Michael Oneill,

    Michael Oneill Michael Oneill Jul 11, 2012 8:23 AM in response to Michael Oneill
    Level 1 (5 points)
    Jul 11, 2012 8:23 AM in response to Michael Oneill

    Thanks Bob,

    But I should have mentioned I am using a pc with Windows 7

    Mike

  • by Bob Timmons,

    Bob Timmons Bob Timmons Jul 11, 2012 10:08 AM in response to Michael Oneill
    Level 10 (105,388 points)
    Wireless
    Jul 11, 2012 10:08 AM in response to Michael Oneill

    That additional information would change the answer just a bit.

     

    See this Apple support document for info about that:

     

    http://support.apple.com/kb/HT1331

     

    I had no trouble connecting a Windows 7 machine a few weeks ago when I tried the Mounting Using a Server Connection method.