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I don't see the button on my page...

Because you are not yet Level 3...

I have followed the directions and did it over at least 5 times and am still unable to change my avatar. Apple, please fix this profile to creat a user friendly inviornment.

This thread involves adding a custom avatar, which cannot be done until you reach level 3 (which obviously you haven't). Is that what you are inquiring about? You should be able to simply change your avatar to one of the pre-defined images.

Thank you, I just want to change the avatar which I previously miss selected from their premade avatars to a different premade avatar. I find it silly that that is not easly done. Oh well. Thank you for the information.

To do that:

1. Click on your name beside the Welcome at the top of the page
2. Select Change Photo and Avatar (under Actions; right side of screen)
3. Click on the Avatar you wish to use
4. Click Finish (bottom of page, on the left)

If you see an butterfly by 2aLlama then it didn't work. However I see the one I picked, the umbrella. So you told me how to do it! Thank you. My next question is how did you know this and a computer user, me, who started using computers in 1978 in college, with a Master's in Piano performance, and a classical music composer (my present work is a grand scale opera closely following Homer's Iliad using 23 major rôles) could not see this in the instructions on the screen. I'm implying that I'm far from ignorant including computers. My point, to the people who monitor this from Apple, is work is still needed on this sight to make it more Customer friendly. I like Apple and have 7 products of thiers.

This forum runs on Jive software, you might drop them a line.

I was never a level and I'd always had a custom avatar available to me. At some point Apple changed this so only level 3 (guessing from all the answers here) can add custom avatars. If I ever make level 3, I'll report back but I made the mistake of removing my custom avatar and now I can't get it back.

This is not a friendly thing to do. Apple users enjoy things like this. Apple now forces you to attempt to make level 3 in order to use a custom photo. Is this really the right thing to do here. Are we encouraging or discouraging people to use the Apple Support Community by doing this? Discouraging, obviously. These practices are NOT what Apple was founded upon. Making the experience the best for ALL users is what Apple was founded on. My 2 cents.

{chuckle - no offense inteneded}

That's the problem with "gamification" -- how does Apple "reward" folks with stuff that costs Apple "nothing"

* it is small consolation that the JiveSoftware Community allows custom avatars from the git-go > https://community.jivesoftware.com/welcome = feel free to join up there and learn a lot about how this AppleJiveWare worked before it was "modified to Apple's specifications"

I was never a level and I'd always had a custom avatar available to me.

There was a period of time where there was (another) glitch which enabled some level 1 users to make their picture into their avatar. This has now been fixed I believe. The custom avatars are (and have always been) a perk at a later level, so, if you had one, you might have been one of those affected by the glitch.

babowa wrote:

I was never a level and I'd always had a custom avatar available to me.

There was a period of time where there was (another) glitch which enabled some level 1 users to make their picture into their avatar. This has now been fixed I believe. The custom avatars are (and have always been) a perk at a later level, so, if you had one, you might have been one of those affected by the glitch.

To clarify... this was a forum glitch that "automatically" made a custom avatar from the user action of posting a Primary Profile Picture, no intentional act was required.

I tested this and also found the same thing that J Bertram found - "... made the mistake of removing my custom avatar and now I can't get it back" - thus proving that the Level 1 user was NOT granted the perquisite of a Level 3.

I quit observing for this behavior long ago, so it may well have been fixed - REALLY important to fix that and not the other stuff that still persists.

Clear your browser caches and try again. If it still won't show let us know and one of us can refer the problem to the powers that be.

tt2

Hi. You might try signing out and back in.

I'll report your issue to the hosts. Hopefully you will hear from them soon.

tt2