HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
gfromboise
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Q: what is purpose of erasing contact list during sync or update?

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iPhone 3GS

Posted on Jul 11, 2012 10:51 PM

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gfromboise

Q: what is purpose of erasing contact list during sync or update?

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  • by Rojmer,

    Rojmer Rojmer Jul 12, 2012 12:17 AM in response to gfromboise
    Level 4 (1,524 points)
    iPhone
    Jul 12, 2012 12:17 AM in response to gfromboise

    If you want help, please make your question a little clearer.

     

    If a sync or update erased your contacts from the iPhone, you can restore them by resyncing with the app where you backed them up to (Address Book, Outlook, Gmail, iCloud or whatever).  If this is not your question, please rephrase it.

  • by ED3K,

    ED3K ED3K Jul 12, 2012 1:42 AM in response to gfromboise
    Level 4 (1,772 points)
    Jul 12, 2012 1:42 AM in response to gfromboise

    Your contact list isn't suppose to erase if you are smart.

    Make sure you are syncing contacts with the correct program/source that holds your contact information.

  • by gfromboise,

    gfromboise gfromboise Jul 12, 2012 6:45 AM in response to ED3K
    Level 1 (0 points)
    Jul 12, 2012 6:45 AM in response to ED3K

    narcisistic avatar with smug response, and only response links are "this solved my question" and "the helped me"?  Where's the "stick it in your ear" link?  Obviously you don't have to go very far for many users with same if not similar issues.  In fact, in last night's condition, my phone showed several contacts on my "Recent" activity list properly detailed but could not be found in the actual "Contacts" listing... ..serious bug between iTunes for PC syncing with iPhone.  Recognizing the problem will only allow Apple community to properly address it.  I don't suspect you're an ostrich, so pull your head out of its dark place. 

     

    Problem was resolved, unexplainably.  Through iTunes, i went through restoring iPhone to factory settings (nothing to lose, contacts already gone).  After 20mins and completion, not only did I recover my original contacts listings, but i also had newest songs all sync'd which caused the problem originally. 

     

    And really, are you helping on these forums? Look at your responses, in general--they all slant on assholeness.  Conceited *****.