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Helpful answers
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Jul 11, 2012 11:05 PM in response to Kappyby dr_evill,how would i use installer discs if lion is purchased on the app store?
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by clintonfrombirmingham,Jul 11, 2012 11:07 PM in response to dr_evill
clintonfrombirmingham
Jul 11, 2012 11:07 PM
in response to dr_evill
Level 7 (30,009 points)
Mac OS XWhat OS are you running? Is your friends user account still active? Maybe this will help - http://support.apple.com/kb/HT1428. If you want to change the name of your computer, just go to Sharing in System Preferences and edit the name of the computer.
Call back with any questions,
Clinton
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Jul 11, 2012 11:09 PM in response to dr_evillby shldr2thewheel,ask your friend if the mac was bought new with Lion already installed from the factory. If not, you need the disks and can purchase them by calling AppleCare.
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Jul 11, 2012 11:10 PM in response to clintonfrombirminghamby dr_evill,its currently running snow leopard. I already changed the name in system preferences>sharing. However, I see his name on the home folder in finder (has the house symbol picture). I can't figure out how to change that folder name. I also changed the account name in system preferences>accounts.
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Jul 11, 2012 11:10 PM in response to dr_evillby Kappy,Well you stated you had no discs. You did not state you were running Lion. It helps to give us reliable information so we can help you.
You would use the Recovery HD that Lion created:
Install or Reinstall Lion from Scratch
If possible backup your files to an external drive or second internal drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
- Select Disk Utility from the main menu and click on the Continue button.
- After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
- Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
- Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
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Jul 11, 2012 11:13 PM in response to dr_evillby Kappy,So, now you say you are running Snow Leopard. Could you please make up your mind?
You cannot reset the computer to factory default without the Snow Leopard DVD which you can buy for $29.00 from the Apple Online Store.
In the meanwhile what you can do is create a new user account that you wish to use. Log into that new account then delete the old one. Do not attempt to rename the existing account because you don't know how, and you need an installer DVD to do so.
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by clintonfrombirmingham,Jul 11, 2012 11:15 PM in response to dr_evill
clintonfrombirmingham
Jul 11, 2012 11:15 PM
in response to dr_evill
Level 7 (30,009 points)
Mac OS XThe tech support doc that I posted a link to should help you in changing the users. Also note that you may just want to scrap his home folder as there would be nothing in it except for his personal documents, etc.
Clinton
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Jul 11, 2012 11:15 PM in response to clintonfrombirminghamby dr_evill,Clinton, I saw that link in an older post, but I cannot seem to find a way to log in as root. I've tried all the directions. No idea how to log in as root. I'm to the point now where I'd rather just wipe the computer clean and start it out just like it was brand new out of the box.
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by clintonfrombirmingham,Jul 11, 2012 11:24 PM in response to dr_evill
clintonfrombirmingham
Jul 11, 2012 11:24 PM
in response to dr_evill
Level 7 (30,009 points)
Mac OS XThe other's are right - you'll either have to upgrade to Lion (for it's Recovery partition) to wipe the disk and start anew, or you'll have to buy the Snow Leopard disc. Either way, you're going to spend $30.
See this - http://support.apple.com/kb/ht1528 - for helping you to set up a root account... if that's the way you choose to go.
Call back with any questions,
Clinton