Mac Battery Issue!!!!

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Level 1

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Mac Battery Issue!!!!

For a few weeks I've been having issues charging my computer. First I had to adjust the magsafe so the orange light would go on...of course after a while that only made it worse and ended up buying a new charger.

THEN after i bought the new charger everythign seemed to work fine but then once again the light on the magsafe wouldnt go on (it was green first and then the light slowly went off) so I took my macpro to the apple care center... and now they've just emailed me saying that i need to buy a baterry and a new board logic 2.40 GHZ for around $800!!!!!!!!! and I dont know what to do!! I cant pay that much???? and I have the feeling the problem has nothing to do with the board logic......

any ideas???

ps: I dont have warrancy given that my macpro has 1 year and a few months....

MacBook Pro (13-inch Late 2011), Mac OS X (10.7.4)

Posted on Jul 12, 2012 12:46 AM

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Answer 1

Best reply

Carolyn Samit

Level 10

165,615 points

Jul 12, 2012 1:50 AM in response to Katz003

A new battery and logic board for a Mac you've had for just over a year does sound unusual.

Try Resetting your Mac's PRAM and NVRAM

If that doesn't help, try Resetting the System Management Controller

If possible, try to locate another Apple certified repair provider to get a second opinion.

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Answer 2

Katz003 Author

Level 1

0 points

Jul 17, 2012 10:00 AM in response to Carolyn Samit

Thank you sooooo muchhh!!! tomorrow ill go back to the store and tell them to do what you just told me....I don't know if this makes any difference but im living in the philippines....and Im scared these people are trying to rip me off or something.....

here is the work summary the sent me:

Diagnosis:

-UNIT FOUND OUT NO POWER UPON BOOTING UP

-USED GOOD KNOWN POWER ADAPTER, UNIT IS NOT CHARGING

-CHECK THE INTERNAL PARTS RESET THE CONNECTION SITLL PROBLEM ENCOUNTERED

-ISOLATE GOOD KNOWN MAGSAFE BOARD STILL PROBLEM ENCOUNTERED

-ISOLATE GOOD KNOWN LOGIC BOARD, UNIT BOOT UP NORMALLY

-FOUND OUT CAUSING OF UNIT NOT CHARGING IS LOGIC BOARD

-CHECK OTHER PARTS AND COMPONENTS FOUND OUT BATTERY IS CONSUMED

-ISOLATE GOOD KNOWN BATTERY PROBLEM RESOLVED

-ISOLATE GOOD KNOWN BATTERY PROBLEM SOLVED BUT STILL NOT CHARGING

-RUN MRI (MAC RESOURCE INSPECTOR) ALL PARTS ARE PASSED EXCEPT BATTERY IS CONSUMED

REPLACEMENT:

-Baterry

-Logic Board

-------------

I don't know why but although Im completly ignornant of computers I know their diagnosis doesn't make sense...and it comes off as if they didn't know what they were doing... At First they gave me a diagnosis which never said anything about trying the computer with a good battery and my own logic board...so this guy called the people on the workshop and then he typed these other things onto the diagnosis just to make me shut up....

This is so fustraiting.....but if this doesn't work I'll see if I can find another place 🙂 Thank you so MUUCHHH!!!

oxoxoxoxoxooxx

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Answer 3

Aug 31, 2013 5:19 AM in response to Katz003

Hi! we have the same problem with regards to the logic board, I just want to ask if you eventually replaced it and what happened to you files? thank you! 🙂

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