Frozen App!

Question

Level 1

12 points

Frozen App!

Help!

How do I get rid of an app that is open but doesn't respond to any commands i.e. won't close down or be put into trash? App listed as "Preview".

MacBook Air

Posted on Jul 12, 2012 3:29 AM

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Answer 1

Best reply

captfred

Level 7

26,422 points

Jul 12, 2012 5:32 AM in response to LyndaB 76a

You don't want to put Preview in the trash it's part of the System. To close it down you can force quit it on the menubar.  > Force quit.. > choose preview.

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Answer 2

Jul 12, 2012 8:29 AM in response to captfred

cmd > alt (option) > preview > enter

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Answer 3

babowa

Level 9

78,115 points

Jul 12, 2012 8:35 AM in response to LyndaB 76a

Here is the Apple article on it - you can use keyboard commands which may be handy if it's frozen to the point that your pointer or the File menu are not responding or accessible:

http://support.apple.com/kb/HT3411

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