VPN clears Shared Secret

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Level 1

8 points

VPN clears Shared Secret

I am trying to connect to my company's VPN using the Cisco (IPSec) native VPN client found in the Network Settings in OS X Lion 10.7.4. I enter the correct server, username, password, group, and shared secret, but when I click apply it clears the shared secret. I then get an error that it could not connect to the VPN because there was no shared secret entered. I tried clearing the preferences to restore the network settings, restarting in safe mode, and importing the vpn settings from a different iMac, all yield this same error, with no fix. Any ideas? Thanks in advance.

iMac (27-inch Mid 2010), Mac OS X (10.7.4)

Posted on Jul 12, 2012 6:37 AM

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Answer 1

Jul 12, 2012 6:45 AM in response to stvmcf

The shared secret is stored in your login keychain, so try opening Keychain Access, go to the login keychain and select all items, and then locate (or search to narrow your options) the keychains for your VPN connection, and remove the "shared secret" entry for it. When done, try setting up your VPN again.

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Answer 2

stvmcf Author

Level 1

8 points

Jul 12, 2012 7:00 AM in response to Topher Kessler

I opened the Keychain Access and looked under login, but there was no entry for VPN or Shared Secret. Is it possible to import from the iMac that had the VPN functioning properly? Is there a file in Library that I need to get rid of?

Thanks,

Steve

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