How do I find my outbox?

( to explain it easier). Hold the pad in landscape mode, and open mail. If you are on the inbox display, look at the top left of the screen. There should be a left pointing icon labeled mailboxes. Touch it and you will find you inbox, sent items, trash, and outbox.

Further. To resend a message in the outbox, once you get a connection, simply touch it. The pad will automatically try to resend the next time you have mail open, and an Internet connection. You will not really need to worry much about resending. But it does give you a good place to see what did not get sent!

While in Mail, tap the icon at the top left of the screen until you see your "Mailboxes". Below, under "Accounts", select the particular account and then navigate to its Outbox folder.

It's in the folder list in Mail. If you have more than one mail account, go to the individual account (i.e. not "All Inboxes" and look down the list

If there are no messages waiting, the box does not show. The one you were looking for was probably automatically sent the next time you got connected.

I also cannot see the outbox since I updated to iOS 7.

The only way I can see it is if I click on any email, click on the "folders" tab on the bottom to move it to a different folder. I then see a "greyed out" outbox, meaning that I cannot access the folder. It shows to the right a number, indicating that there are numerous mails in the folder! Now I know where they have been hiding.

There are a lot of posts about "finding the outbox", but almost all refer to finding the outbox that is visible through the menus. I, however, cannot see or access the outbox.

Any help is appreciated.

hassalthoff wrote:

There are a lot of posts about "finding the outbox", but almost all refer to finding the outbox that is visible through the menus. I, however, cannot see or access the outbox.

Apparently some e-mail account types only show an "Outbox" when there is a message still waiting to be sent (e.g. Yahoo and Gmail) but Exchange accounts may have an Outbox shown at all times even if there's nothing pending.

If I send a Gmail but have no internet access, a category displayed as "Outbox" will appear under the "Flagged" category. But once the message goes out, this disappears.

If you have messages that have not gone out, what type of account is this? Can you see these messages from a computer?

Hi,

My iphone used to do as you are explaining...outbox shows up when you are sending something. Now it doesn't, though. I just tried sending messages in airplane mode to see if my outbox would show up...it doesn't. The email stays in the "hidden outbox" after I send in airplane mode.

I cannot view the email from the computer, meaning it did not go through.

I use GMAIL with SMTP outgoing server. When I switched on the "mail" option of my exchange profile of the same email address, I could see my unsent messages. The emails were all those sent when offline...dating back 4 months!

If I remember correctly, I don't use exchange for emails for fear of losing my emails to the device. I only use exchange for calendar items and contacts. If there's not a concern of emails being lost, then using exchange might be a fix for me.

hassalthoff wrote:

If I remember correctly, I don't use exchange for emails for fear of losing my emails to the device. I only use exchange for calendar items and contacts. If there's not a concern of emails being lost, then using exchange might be a fix for me.

I don't know of any reason you'd "lose" email by using Exchange for a Gmail account, it always seemed to work fine for me. Since you have it set up you can turn on the email portion of that account and remove the standard iOS Gmail account you've been using.

However, a couple things to be aware of:

1- As of iOS 7, a standard iOS Gmail account profile supports Contacts, so it now syncs Contacts (and Calendar) to Gmail with no workarounds. So you may not need Exchange for Gmail.

2- Google discontinued ActiveSync for Exchange on 1/30/2013. The reason you still have it is either (a) your device was set up with an Exchange account prior to Google's change, or (b) you have a qualifying Gmail account type that lets you keep it (paid account or educational). If (a) you have it now only because your device pre-dates the change, so your next iOS device won't be able to use Exchange for Gmail.

3- Related to #2, I believe some settings changed at the server level for how Gmail responds to deleting messages from your iOS device. When using Gmail set up as an Exchange account in iOS you used to be able to change what happens when you delete a message (i.e. Delete or Archive). This had to be done at the m.google.com server, not in your iOS settings (unlike a standard iOS Gmail account). But once ActiveSync was dropped, the server setting reverts back to Archive, so "deleting" a message actually sends it to your "All Mail" folder. This happened to me, so I dropped Exchange and went with a standard iOS Gmail account where you can control this behavior.

Not one of these posts had valid information on how to find your outbox. On IOS 6 it was very easy, now with IOS 7 I supppose you need top secret clearance to see your own outbox. Upper left brings you back to your mailboxes, nothing for outbox. Clicking on the message waiting to send does not bring up the outbox, so it would be helpful if APPLE or anyone gave some good info here.