TS1382: iPod troubleshooting basics and service FAQ

Learn about iPod troubleshooting basics and service FAQ

brucer2407

Level 1 (0 points)

Q: My iPod works properly if only connected to my PC - disconnected it goes blank. Is this and old battery issue?

My iPod works properly only if connected to the USB port on my PC, unplugged it goes blank and stops working. Is this an old battery issue?

iPod shuffle, 2GB

Posted on Jul 12, 2012 11:57 AM

I have this question too

Q: My iPod works properly if only connected to my PC - disconnected it goes blank. Is this and old battery issue?

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by planb77,

planb77 Jul 12, 2012 1:10 PM in response to brucer2407
Level 7 (32,341 points)

Jul 12, 2012 1:10 PM in response to brucer2407

Yes. It sounds like the iPod's battery is on its last leg. If you want to keep using your iPod you'll want to have the battery replaced either by Apple, a third party company, or you can even buy the replacement part and swap it out yourself.

If you want to go through Apple's site, see here: http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

B-rock
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