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Facetime on new IMAC not working

My apple id doesn't work at all (says network issues). I looked at the troubleshooting guide and everything is set as it should. I tried going to Facetime
"preferences" but I can't even select it. Operating on 10.7.4. I bought this computer today and facetime has not worked at all or ever had the preferences option able to be selected. Help.

Posted on Jul 12, 2012 4:49 PM

Reply
7 replies

Dec 31, 2012 10:57 AM in response to zivota

Same thing happens to me.

I purchased OS X 10.8.2 and am trying to use Facetime on my Intel Based iMac . I have repeatedly done all of the following:


#1 -

Verify your Mac meets the FaceTime system requirements


Model Name:iMac
Model Identifier:iMac9,1
Processor Name:Intel Core 2 Duo
Processor Speed:2.93 GHz


#2

Verify that you are using a valid Apple ID at appleid.apple.com.


#3

Check that your email address is verified in FaceTime > Preferences. This info. from Apple is wrong. My FaceTime Preferences are grayed out!


User uploaded file


I can't believe that Apple has gotten so bad! As my User Name shows, this iMac is my 18th Mac. I began with an Apple IIe. For heaven's sake if anyone knows why FaceTime doesn't work given all I've tried please give me a clue as to what I need to do.

Facetime on new IMAC not working

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