TS1382: iPod troubleshooting basics and service FAQ

Learn about iPod troubleshooting basics and service FAQ

coolnnana

Level 1 (0 points)

Q: I have an earlier iPOD (toggle) I have had no problems, but now, I cannot turn it off, its frozen for all function.

My iPOD is frozen, nothing works to shut it down. Battery is full and it is unlocked.

iPod classic, old toggle

Posted on Jul 12, 2012 6:26 PM

I have this question too

Q: I have an earlier iPOD (toggle) I have had no problems, but now, I cannot turn it off, its frozen for all function.

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by Kenichi Watanabe,

Kenichi Watanabe Jul 12, 2012 8:23 PM in response to coolnnana
Level 8 (40,345 points)

Mac OS X

Jul 12, 2012 8:23 PM in response to coolnnana

If you have not already, try using this procedure to Reset the iPod.

http://support.apple.com/kb/HT1320

This "reboots" the iPod. The iPod is not erased.
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