My App Store icon in the Dock shows a red "1" indicating an update is ready. When I launch it, the app (OpenGL Extensions 4.0.7) is shown as "Installed", and the installed version matches what is shown in App Store, but I can't make it disappear from the list of apps ready for installation, so my App Store icon is constantly begging for undeserved attention. How do I get rid of that alert?
MacBook Pro, Mac OS X (10.7.4)
With the App Store open and active, press 'command-r'.
Does that help?
I'm sorry to say "No". I also have managed to give myself two Apple IDs (long story), and so I logged in with the other one and tried the same thing. Still no luck.
Try clearing the cookies and/or resetting the App store.
To do so, you must first enable the Debug menu. Follow this procedure:
1. Quit the App store.
2. Open Terminal.app (Applications/Utilities/Terminal.app)
3. Copy and paste this command into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu 1
press 'return' on your keyboard.
4. Open App store. In the menubar at the top notice there's a menu option 'Debug'. Click on it and choose 'Clear cookies'.
5. Restart* the App store and see if the problem is solved. If not, try 'Debug > Reset Application', restart* the App store and test again.
(*in fact, I don't think restarting the App Store should be necessary, but I haven't been able to test it against a known problem, so you might as well restart the App store for good measure).
I also have this problem. Tried the terminal command and the debug menu does not appear.
Did get the debug menu to appear. Cleared cookies and reset app. Flag is gone but the store still lists updates to install that have been previously installed.
Got the Debug menu. Neither Clear Cookies nor Reset App had any noticeable effect. So I sucked it up, deleted the app from the Applications folder, went back to the App Store, reinstalled it, and everything seems to be back to normal. I'm SOOO looking forward to doing that on every App Store update.....not. 🙂
And how did you reinstall the App store?
Oh, bad wording on my part. The app that I uninstalled/reinstalled was the OpenGL Extensions app, the one that wouldn't go away from the App Store's update list. Sorry about that wording.
This worked for me but not until after step 5. Thanks, this was driving me nuts.
Update flag won't go away
