The Apple TV box just keeps flashing and won't turn off - even after I've unplugged it, and the TV. Won't respond to the remote - if I hold down menu button it will stop flashing, but as soon as I release button, flashing continues. All I have on the TV screen is the Apple logo. This all happened after I did an onscreen Apple update. What can I do to restore everything?
1. Remove power and HDMI cable
2. Connect USB cable to Apple TV
3. Connect to iTune
4. Restore using iTune
http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US
Diavonex wrote:
1. Remove power and HDMI cable
2. Connect USB cable to Apple TV
3. Connect to iTune
4. Restore using iTune
It depends which Apple TV they have:
Thank you - but I have a problem connecting my Apple TV to my computer with a USB cable because they're in different rooms. Using a wireless connection with BT ....
If you are unable to lift the Apple TV, ask someone to do it for you.
A micro-USB cable? really? Now I need to go out and find one of those. Who's the genius who decided to use a cable that noone has and not include it in the box (at a whopping cost of $0.25). Apple needs to get a clue.
BTW, unit had this problem after installing the latest update. So, imagine how thrilled I am that your poorly tested software has now broken my device.
At this point I'm thinking going back to Roku is a good idea. I've had nothing but problems with poor Apple compatibility with the rest of the world.
Did you ever get this resolved... as I only connected mine last night, it worked fine last night have tried to get it going today and nothing... Constant flashing light and a black screen with the diagram to connect to Itunes with a connection I dont have. !!! Great... !!! any suggestions. ???
Yep, was able to restore it by plugging it into the computer after I got the cable. Bought it at Wal-Mart for $20. They had it in the camera department.
When I connected it to my computer iTunes did a complete restore of the device. It lost all my settings, so I had to redo all of that.
So, back to working, for now...
Flashing light - no Apple TV
