5 Replies Latest reply: May 5, 2013 5:27 PM by Poolmyfinger
taremekedzwa mabhiza Level 1 (0 points)

My iPad is stuck on the apple logo screen and I can't restore settings because it is not charging. I have charged for more than 3 hours but after connecting to itunes it shows that low battery sign any advice? I really need to sort it before my lil brother starts to freak out. HELP!

iPad, iOS 5.1.1
  • AnaMusic Level 9 (57,110 points)

    Connect to the Wall Outlet and charge it for at 30 to 40 Minutes...


    Then Perform a Reset... No Data or Settings will be lost..




    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.





    Then Connect to iTunes on the Computer you Usually Sync with...

  • The Yellow Bird Level 1 (100 points)

    I'm not sure if I'm repeating AnaMusic but to perform a


    "Force Restore" to do this follow this:


    Hold the home button and sleep/wake button until your iPad switches off


    Then you will notice it turns back on, DO NOT LET GO until you see the "Plug into iTunes logo" then if you already have a backup of your device you can restore to that and hopefully your battery



    I see you own a 1st Generation iPad, if you didn't know the iPad has only an X amount of charges before the battery is un operational and you must purchase a iPad battery (which you can do at Apple)


    That may be your problem.

  • taremekedzwa mabhiza Level 1 (0 points)

    thanks man i appriciate your help it worked i dont know if i spelt appriciate correctly but thanks

  • The Yellow Bird Level 1 (100 points)

    Glad to be of service to you!


    Have a great day!

  • Poolmyfinger Level 1 (0 points)

    I have never seen this answer before but here's what worked for me and I found it accidentally.


    I have an iPhone and an iPad and I only had 1 charger (my only Apple cord didn't work anymore so I had thrown it out and I thought maybe that was the problem, except my iphone charged fine with my pink cord) by my bedside, so I would just hook up the one that needed it the most before I went to bed.  Well one day I woke up to find that my iPad had a low battery, with the red battery picture. When I plugged it into the charger, it just kept recycling to the Apple logo and then the spinning wheel of death, and back again.


    I did some research and couldn't figure it out. People who thought it was a dead battery still had the same problem after they sent it in and got a new battery  My iPad is not jail broken and half the "solutions" were over my head. I have over 1300 apps on my iPad, not to mention thousands of pictures, that I was just feeling so bereft and sad that I might have lost everything.  So I just let my iPad sit, and drained the whole battery down to the nubbin.  It was 2-3 days without a charger that I just let it sit.


    Then I put it on the charger again and I noticed I still got the red battery symbol, but the red was a thinner slice. I went to work and left it on the charger all day. When I returned, one of my FB notifications came on and bam, there it was, my sign on screen or whatever it's called, where you slide the thingy across. And it was back!!!!!!


    So I was overjoyed.  I'd also had a problem syncing with a warning that it overloaded my USB port. It was a separate problem, but I was able to sync it after that, and my iPhone too, so I was ecstatic.


    Then the battery thing happened again about a week later.  I thought I had been diligent about keeping it charged but it went down after only a day off the charger.  Realized that I had FB and mail notifications notifying me in the startup screen, so that it was constantly turning itself on and off.  I have almost 5000 FB friends and 10 email accounts, so that was a lot of steady activity that I wasn't really aware of.  I have now turned off all notifications to every app, since they also come on my phone AND I bought a 2nd cord, a purple one, so now I'm set and don't expect to ever have that problem again.


    Hope this helps everyone who thought they had a brick.