RTfarT
Level 1 (5 points)

Q: The Aperture "import" menu does not appear when I click the Import arrow

The Aperture "import" menu does not appear when I click the Import arrow. Clicking achieves no result at all. I can import by drag-dropping files/folders into the inspector menu but the Import button method appears to be non-operational. All advice will be greatly appreciated.

iPhone 4, Mac OS X (10.7.4)

Posted on Jul 13, 2012 5:34 AM

by léonie,Solvedanswer
léonie léonie
Level 10 (109,032 points)
iCloud
A:

If you ever launched Aperture the file "com.apple.Aperture.plist" must exist.

 

Are you looking at the correct Library? In MacOS X Lion the User Library is hidden. You can reveal it and open it from the Finder's "Go" menu. Select the "Go" menu and hold down the "options" key, until the User Library appears in the drop-down menu. Then select the Library, and navigate to the "Preferences" folder; remove  "com.apple.Aperture.plist" to the Desktop and launch Aperture again.

 

If this does not help: Do you see the "Import" panel, when you launch Aperture from a different user account?

Posted on Jul 13, 2012 8:03 AM

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RTfarT

Q: The Aperture "import" menu does not appear when I click the Import arrow

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  • Helpful answers

  • by Kirby Krieger,

    Kirby Krieger Kirby Krieger Jul 13, 2012 6:54 AM in response to RTfarT
    Level 6 (12,522 points)
    Jul 13, 2012 6:54 AM in response to RTfarT

    Have you tried "File➞Import➞Files" or "{Command}+i"?  This will rule a problem with the Toolbar icon.

     

    The next step would be to delete your Aperture prefs file -- this generally helps resolve misbehaving UI issues.  Directions are on the Apple Trouble-shooting page.

  • by RTfarT,

    RTfarT RTfarT Jul 13, 2012 7:54 AM in response to Kirby Krieger
    Level 1 (5 points)
    Jul 13, 2012 7:54 AM in response to Kirby Krieger

    "File➞Import➞Files" does not work either. I have attempted to delete the Aperture preferences file by following the instructions on the Troubleshooting page but there is no file with the label referred to as  "com.apple.Aperture.plist" in the Preferences folder. I have also deleted Aperture and re-installed/updated it to no effect either.

  • by léonie,Solvedanswer

    léonie léonie Jul 13, 2012 8:03 AM in response to RTfarT
    Level 10 (109,032 points)
    iCloud
    Jul 13, 2012 8:03 AM in response to RTfarT

    If you ever launched Aperture the file "com.apple.Aperture.plist" must exist.

     

    Are you looking at the correct Library? In MacOS X Lion the User Library is hidden. You can reveal it and open it from the Finder's "Go" menu. Select the "Go" menu and hold down the "options" key, until the User Library appears in the drop-down menu. Then select the Library, and navigate to the "Preferences" folder; remove  "com.apple.Aperture.plist" to the Desktop and launch Aperture again.

     

    If this does not help: Do you see the "Import" panel, when you launch Aperture from a different user account?

  • by RTfarT,

    RTfarT RTfarT Jul 13, 2012 9:02 AM in response to léonie
    Level 1 (5 points)
    Jul 13, 2012 9:02 AM in response to léonie

    Many, many thanks. That has sorted the problem out. My apologies over the Library confusion. Really useful and prompt assistance.

  • by léonie,

    léonie léonie Jul 13, 2012 9:13 AM in response to RTfarT
    Level 10 (109,032 points)
    iCloud
    Jul 13, 2012 9:13 AM in response to RTfarT

    You are welcome - glad to help;

    but it was Kirby's suggestion to look at the library in the first place! So the thanks are due to him