Personal Recordings (mp3) missing from iPhone w iTunes Match

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Level 1

18 points

Personal Recordings (mp3) missing from iPhone w iTunes Match

I've been using iTunes Match for about a week now.

I have personal voice recordings (from meetings) that I have saved as .mp3 and imported into iTunes. They were on my iPhone and all was great. Until yesterday, when I tried to listen to one and noticed that they were all gone from the iPhone. The entire playlist is gone. I understand that the iPhone does not show empty playlists, but my question is why is it empty and how to I get them back on my iPhone. My business relies on this.

HELP!

iPhone 4S, iOS 5

Posted on Jul 13, 2012 6:44 AM

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Answer 1

Jul 13, 2012 7:26 AM in response to o1sowise

Are your songs/playlists missing from iTunes on your mac too?

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Answer 2

o1sowise Author

Level 1

18 points

Jul 13, 2012 7:34 AM in response to Jay Blongz

It appears that the songs and playlists that are in Match are there but recordings and playlist from external (non iTunes) sources are not.

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Answer 3

Jul 13, 2012 7:46 AM in response to o1sowise

Try adding another of your personal recordings into iTunes on the Mac, then right click and choose "add to cloud". This features is still working for me. Using it as I type.

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Answer 4

o1sowise Author

Level 1

18 points

Jul 13, 2012 10:39 AM in response to Jay Blongz

I did that before I posted. The iCloud Status shows waiting while it thinks about it for a moment, then the Status changes to ineligible.

I even deleted the file from iTunes, then re-imported it, same thing.

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Answer 5

randers4

Level 9

63,567 points

Jul 13, 2012 11:48 AM in response to o1sowise

Usually tracks are ineligible ether because their bit rate is less than 96 Kpbs or they are larger than 200MB. If the bit rate is too low, highlight the tracks and create an AAC version (iTunes>Advanced>Create AAC version). (If you don't see the option to create an AAC version go to iTunes Preferences and on the General tab click on Import Settings, the set Import Using to AAC Encoder and the option to create an AAC version should appear.) Then right-click on the AAC version and select Add to iCloud and see if it uploads successfully now.

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Answer 6

o1sowise Author

Level 1

18 points

Jul 13, 2012 1:09 PM in response to randers4

THANK YOU!!! 🙂

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Answer 7

randers4

Level 9

63,567 points

Jul 13, 2012 1:13 PM in response to o1sowise

You're welcome.

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