iPod Update
I have a used iPod Touch 4G. I can't up date the iPod. I've tried everything I know of. Does anyone know why I can't update it? Thank you.
iPod touch
Apple Event: May 7th at 7 am PT
I have a used iPod Touch 4G. I can't up date the iPod. I've tried everything I know of. Does anyone know why I can't update it? Thank you.
iPod touch
Why can't you update it? What happens when you try? Are you getting any error messages? Are you running the latest version of iTunes (10.6.3)?
B-rock
What happens when you try? Error messages?
Do you have iTunes 10.5 or later on the computer?
Are you following the instructions here?
iOS: How to update your iPhone, iPad, or iPod touch
What iOS is currently on the iPod?
Text removed: redundant.
Message was edited by: varjak paw
I do have the latest iTunes. An error message comes up. It just says that it's not eligable for the requested build, which would be updating it to 5.1.1. I've done updates, restarting, and checking the settings. Nothing is working.
It's 4.3.5 and it won't update to 5.1.1 I've just tried restoring the iPod and it's "not eligable for this build."
Should I try resetting the whole iPod?
If you are using iTunes to download the update from Apple and are getting that message, then it's quite likely that the iPod was jailbroken by the previous owner. You can try putting the iPod into DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
and then trying the restore again, but jailbreaks often can disable the device, in which case your only recourse will be to go back to the person from whom you bought the iPod.
Hope this helps.
ALso try:
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Yeah. My dad got it in the city at the Apple store. Maybe I'll got there when I'm in the city. Thank you.
I'll try this. Thank you for your help.
Let us know how it goes. 🙂
B-rock
liv3y0urlif3 wrote:
Yeah. My dad got it in the city at the Apple store. Maybe I'll got there when I'm in the city. Thank you.
He didn't get it at any Apple Store, not one owned and run by Apple themselves. Apple doesn't sell used iPods, and to the best of my knowledge rarely if ever sell their demo units but rather send them back for refurbishing. If it really was a used iPod, it was purchased from some independent dealer.
If you continue to have problems, you can certainly take the iPod to an Apple Store for assistance. If the iPod was jailbroken, though, Apple will not help you.
Regards.
Oh really? I bought a used iPod once at an Apple store a few years ago. Even if it doesn't have Cydia on the iPod and it can't be updated, does that still mean it was probably jailbroken by the previous owner?
It didn't work. I'll probably just take it to the Apple store some time. Thanks every one for your help!!! =)
I really doubt you bought a used iPod from any Apple Store (again, one operated by Apple). It might have been a demo unit, but Apple does not deal in used equipment.
As to jailbreaking, there are other ways than Cydia, so yes, it's stil quite possible that it was jailbroken.
iPod Update