-
All replies
-
Helpful answers
-
Jul 13, 2012 11:58 AM in response to Leyahlisciousby Texas Mac Man,iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
 Cheers, Tom
-
Jul 13, 2012 12:01 PM in response to Leyahlisciousby Julian Wright,What settings are you using for the outgoing mail server?
1&1 accounts work fine on my devices.
-
Jul 13, 2012 12:18 PM in response to Julian Wrightby Leyahliscious,Hi Julian,
the outgoing settings on my mail server are SMTP: auth.smtp.1and1.co.uk
Primary server: auth.smtp.1and1.co.uk which is ON
other smtp servers are all OFF
-
Jul 13, 2012 12:18 PM in response to Texas Mac Manby Leyahliscious,I did all of this so thanks for your reply ut it still doesn't work
-
Jul 13, 2012 12:20 PM in response to Leyahlisciousby Leyahliscious,Julian, I forgot to say that I can receive emails to the account i just cannot send.
-
Jul 13, 2012 12:20 PM in response to Leyahlisciousby Julian Wright,What about the advanced settings?
Use SSL should be ON
Authentication should be set to Password
IMAP Path Prefix should be /
Server Port should be 993
-
Jul 13, 2012 12:21 PM in response to Julian Wrightby Leyahliscious,Yep they are all the same as what you suggested.
-
Jul 13, 2012 12:24 PM in response to Leyahlisciousby wegras,My 1and1 hosted UK email account also works fine
My iPad settings are (as are my iPhone
smtp.1und1.de
( 1&1 are a german company )
try deleting account on iPad and recreating
and others have found adding user name and P/W to smtp setting helps ,even though it says not required
-
-
Jul 13, 2012 12:26 PM in response to Leyahlisciousby Leyahliscious,Okay so I've deleted the account and am starting again. Do I add the settings to IMAP or POP?
-
-
Jul 13, 2012 12:29 PM in response to wegrasby Leyahliscious,Can you talk me through the set up? I am on the part where it asks IMAP POP and then below it says Incoming Mail Server
-
Jul 13, 2012 12:32 PM in response to Leyahlisciousby wegras,I use pop3 but IMAP allows different access control
It is usually a decision you take depending on how you want to manage your
mail IMAP controls everything at server level
I use pop3 but that is my preference Imap will mean your mail is at same level regardless
of which device you use
Julian ??
-
Jul 13, 2012 12:41 PM in response to Leyahlisciousby wegras,http://www.apple.com/uk/support/iphone/mail/
iPhone and iPad same
This will help with the how to
You will need the settings given to you by 1&1 when you opened the account
Incoming on mine
pop.1and1.co.uk
"your user name"given by i&1
password