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Can I really not make a One to One appointment while using Firefox browser? Really?

Tried to make an Apple Store One to One appointment while using Firefox browser, got a message that said "You cannot make a One to One appointment using an unsupported browser. Please download Safari". Really?

Posted on Jul 13, 2012 2:27 PM

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4 replies

Aug 27, 2012 9:34 PM in response to bmdman42

I saw this on Gizmodo. I haven't used, or tried to use, One to One and don't plan to anytime soon, but I do own an iPhone 4S, new iPad, and a MacBook Pro.


I'm going to start by saying this is completely unacceptable, there is no technical reason to not allow Chrome. This is unnecessary and just plain stupid behavior! I don't know if this was a company decision, or somebody's individual screw up, but it needs to be resolved.


I buy Apple products because I expect things to "just work", and I use Chrome because it has Flash preinstalled and I don't want to install it individually, which is completely irrelevent - I choose to use Chrome on my Mac, it shouldn't matter. This is 100% counterintuitive to the "just works" ideology. There is NO technical reason to not allow other browsers other than Safari - none.

Aug 28, 2012 2:08 AM in response to bmdman42

Which version of Firefox are you using?


I was able to schedule (and cancel) a one-one-one reservation using Firefox 14 (14.0.1) on Windows 7. I'm not in a position at the moment where I can test in OS X.


If you are still using and old version (i.e. 3.6) then I can understand Apple complaining about it. The download "Safari" comment isn't really a big deal or any different than when Google says "blah runs faster with Chrome... download now."

Can I really not make a One to One appointment while using Firefox browser? Really?

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