Microsoft Office Word crashes using Lion
Has anyone had so many crashes and freezes with Word/Office 2011 with the latest version of Lion running a Macbook Pro (or other Apple devices) that they finally reverted back to Snow Leopard and Office 2008? Every other solution failed and destroyed my ability to work. Apple even ran a three-day diagnostic, found nothing but gave me a new computer and reinstalled Office 2011. The crashes in Word continued for every reason mentioned on this site: when trying to save, trying to cut and paste, trying to add a comment, working in track changes, freezing for no reason, randomly turning off the auto save function so that an afternoon's work is lost, randomly turning off the auto-back function so that there's no document retrieval. Crashing when Power Point is open; crashing when Excel is open; crashing when working in a complex document with multiple comments; crashing in a one page document when trying to move two sentences.
I've worked with both Apple, Microsoft and my personal IT guy and documented all of this. No one has found a fix. Every update was in place and patches.
Conclusion: Office 11/Word and Lion are incompatible. If it was just Office, then users who went back to 2008 and still used Lion wouldn't have experienced the same kind of crashes. There are numerous user reports.
In a final attempt to salvage the expensive investment in the computer (purchased in Nov. 2011) and efforts to make it work, we turned back the clock, scrubbed Lion and Office 11, installed the latest version of Snow Leopard and Office 2008. Please let me know if this has worked for you. Thanks.
MacBook Pro