HT201678: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures

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Ipad_dying

Q: The new iPad problem, "iPad needs to cool down" and other times it freezes and stops responding

My iPad heats up very fast! I thought it was a normal thing until it stopped responding. And the other day it displayed "iPad needs to cool down before you could use it" message.

 

What should I do with it, it's still under warranty.

 

Also the wifi keeps dropping is that normal too?

iPad, iOS 5.1.1

Posted on Jul 14, 2012 8:51 AM

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Q: The new iPad problem, "iPad needs to cool down" and other times it freezes and stops responding

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  • by Menneisyys,

    Menneisyys Menneisyys Jul 14, 2012 8:56 AM in response to Ipad_dying
    Level 4 (1,300 points)
    Jul 14, 2012 8:56 AM in response to Ipad_dying

    What's the ambient temperature? Did you use it outdoors / in a very hot environment and/or with a very tight case that doesn't radiate heat? While the iPad indeed has termal protection, I've never seen that message printed on any of my iPads. And I'm a power user having several iPads and using them to watch videos even in the sauna.

     

    If your environment isn't very hot or the case you use isn't air-tight, then, it may be a faulty iPad.

  • by Ipad_dying,

    Ipad_dying Ipad_dying Jul 14, 2012 9:07 AM in response to Menneisyys
    Level 1 (0 points)
    Jul 14, 2012 9:07 AM in response to Menneisyys

    The iPad is warm no matter what I do, eg browse Internet, watch a movie, etc...

     

    I usually use it at home, we have a/c. No case

     

    And I guess I'm going to take it to the nearest apple store thanks

  • by Menneisyys,

    Menneisyys Menneisyys Jul 14, 2012 9:37 AM in response to Ipad_dying
    Level 4 (1,300 points)
    Jul 14, 2012 9:37 AM in response to Ipad_dying

    Yup, if there's no case AND it isn't exposed to direct sunlight, then, it's indeed a HW problem. I use my iPad 3 in much worse / hotter environments in a full leather case and I've never seen such a problem - your iPad MUST be faulty.