Ok, let me preface this by saying that I've never used Xsan, so I'm not sure if I'm using the terminology correctly. Feel free to correct me or point me in the right direction so that I may provide better clarification.
I've got a new client who has about 5 tb of data locked up in a Netgear ReadyNAS that was set up as an Xsan device on a Mac Pro Server running Lion Server 10.7.4. This was set up by a previous IT services company, and we were preparing to move all of their data to a regular RAID NAS device (there is no use for an Xsan in this office environment) and initiate backup solutions. However, several days ago, the server's boot volume crashed fatally and could not be recovered. There was no backup of the boot volume, so we had to start again from scratch. Since reinstalling Lion Server on the Mac Pro, we have been unable to retrieve the data off of the Netgear ReadyNAS.
There is no backup of the data on the drive, so we're treating this with kid-golves as far as our approach. So far we've tired connectng to the NAS, but are only seeing a couple of shares that don't appear to hold any data. We've been on the phone with Apple's Enterprise Support Group, and been escalated up to the point of having to pay for higher-end supporty. At that point, we phoned Netgear Support to see what they could offer. They're kindly looking into it over the weekend by logging in remotely, but I'm here to ask if there's anyone here who might have experience with a smilar siuation.
I've been really hesitant to try and connect to the drive with Xsan Admin, as I want to ensure that nothing gets deleted. Does anyone have a suggestion as to something we might try to get at this data? It seems like it would be a simple matter of connecting to the drive, but that's proving to not be the case.