I just bought some software (Spector Pro), dowloaded it and am trying to install it on my MacBook Air. I get the message that I need to be an administrator to install it. But I checked in System Preferences and I am signed in as Admin. I have already run Disk Utility to repair permissions, but the same thing keeps happening. Anyone know what the problem is?
MacBook Air, Mac OS X (10.7)
I'm suffereing from this issue. I have tried to install Canon softweare from their solutions disk; said I needed to be logged in as an administrator, which I was. Downloaded the software from Canon's site; it let me install the ImageBrowser, but will not let me install Camerawindow or Photostich, again, saying need to be logged in as an Admin.
I've created an account with admin privileges, I've logged out, restarted, tried all the admin accounts on the mac and taken of and reinstated admin privs, all with the same result; no joy. I've been able to install other software without any fuss, so now getting a bit frustated.
Oh, and I have run disk utlity and Onyx to try to repair. Sorry if advice has been posted elsewhere, but I coulnd;t find it....
Open Users & Groups preferences. How many users are listed (not including the Guest user?) Under your selected account you should see the word "Admin." To the right you should see displayed something like:
Note the second option is checked.
Run the
6: Reset User's Permissions/Password
User Account permissions are different from those fixed by Disk Utility.
If that doesn't work.
Are there other Admin's on the machine? Log into the other(s) and try installing again.
It throws me out of the installation. I did call the developer's tech support, who advised me to used disk utility to repair permission, which I've already done. He also said maybe I'm not really logged in as administrator even though I think I am. But I don't know how to check that. I'm the highlighted user and it says "Admin" under my name.
There are only two users other than Guest. I am the first, that one is highlighted and "Admin" is under it. The option to allow user to administer the computer is checked.
The other is Spector Viewing, which is related to the software I'm trying to install. It says "Sharing Only" under it. I don't know how that got there. It is not highlighted. Just in case, I signed in as this user but the same thing happened.
So, you think this new software created the second user account? Is it possible it's trying to install itself in this other account that does not have admin privileges? Could it be there is an option in the installer that you missed when trying the installation? If this second user account was already present, then perhaps you should first delete the account then try installing the software.
Are you sure this isn't just an alert? Or are you unable to proceed with the installation? Have you contacted the developer's tech support for help?
Why can't I install software as an administrator when I'm signed in as administrator?
