Q: MBP Nvidia not fully fixed - Apple, please, company image at stake here
I have a case opened regarding a MBP 2008, NVidia error as stated by others. I have opened a ticket to Apple and they also claim that even AHT shows a VideoAdapter Hardware error, they say that the recall is for the NVidia "specific test" that they do. I particularly will try to show to them that there is no point delaying the replacement of the failing components, bacause this is the right thing to do when you are a big company and you expect to have better (and pricy) hardware with a theoretical better lifetime. I have older (and newer MBP) and this one failed. Not sure if this the start of a sequence of frustrations on Apple HW. I hope the Apple Support team keep an eye on this post and all other complains and just fix the customer request. nVdia may be good but they should simply put the dolars aside and think on the product image and fix all and every computer that shows defective under "close" relatonship to the problem. I do not believe they can state that half of the chip failed bacause of manufacturing and the other half due to regular use. This is insane and we (the customers) paid a LOT for high quality devices, which is not the case. I just hope that the Company IMAGE is also worth preserving. My contact information is alemos2611@yahoo.com.
MacBook Pro (17-inch Early 2008), Mac OS X (10.6)
Posted on Jul 14, 2012 2:04 PM