My computer freezes right after start up

Question

Chidayo Author

Level 1

0 points

My computer freezes right after start up

Hello,

I have a macbook pro OS X 10.6.8

I was working on my presentation using keynote.

I had to force quit and shut down the computer while I had my keynote open.

After that, my computer freezez right after start up. I see my background picture and dock and everything. but there is a spinning wheel and I can not click anything. Right now, I am using safe mode to write this.

Also, I can not open my keynote presentation or start new presentation. It says missing font: MarkerFelt-Thin and GillSans and other errors.

I have tried verify disk and repaired disk. But it still freezez. How can I fix this problem?

Thank you!!

MacBook Pro, Mac OS X (10.6.8)

Posted on Jul 14, 2012 2:13 PM

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Answer 1

Best reply

lizardcarter

Level 2

470 points

Jul 14, 2012 2:53 PM in response to Chidayo

I would try an SMC reset and PRAM/NVRAM reset http://support.apple.com/kb/HT3964 http://support.apple.com/kb/HT1379 Also, when you verified your disk, did you bootup to the install dvd and what did verify disk say? anything in red?