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Can't save to external hard drive, help......

I am having a tough time helping my husband navigate his apple computer ....I have only ever used pc (sorry). We bought a new external hard drive and I can't figure out how to save to it.... When I try, it says its a read only file and won't allow me to save at all. I am not s.ure if I haven't set up the hard drive properly or if I just don't understand how to navigate this computer. Any help would be greatly appreciated

iMac, iOS 5.1

Posted on Jul 14, 2012 2:59 PM

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Posted on Jul 14, 2012 3:03 PM

It's probably formatted NTFS for Windows. Use Disk Utility located in the Utilities subfolder of the Apps directory and format it for the Mac.

11 replies

Jul 14, 2012 3:04 PM in response to StewnamiRay

Was this drive formatted NTFS either by you or from the factory? If so, that's why you can't write to it from the Mac. OS X can read an NTFS drive but cannot write to one. To use the drive on the Mac do this:


Drive Preparation


1. Open Disk Utility in your Utilities folder.


2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.


3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.


4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.


5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.


6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.

Jul 22, 2015 5:26 AM in response to rkaufmann87

Thanks guess I will have to buy another external hard drive to save my Apple iMac pictures. My external hard drive has 15 years of 141,000 pictures from my old Windows computer that I'm not going to delete as long as I can save them to my new iMac 3 terabyte computer. Which I already have. So thanks for the help. It has been fun but frustrating at times making the Apple transition. Will this Apple support carry on beyond my 90 day after purchase? I think this service could be very helpful for some of my other questions.

Jul 22, 2015 5:40 AM in response to Golf for fun

Golf for fun wrote:


Thanks guess I will have to buy another external hard drive to save my Apple iMac pictures. My external hard drive has 15 years of 141,000 pictures from my old Windows computer that I'm not going to delete as long as I can save them to my new iMac 3 terabyte computer. Which I already have. So thanks for the help. It has been fun but frustrating at times making the Apple transition. Will this Apple support carry on beyond my 90 day after purchase? I think this service could be very helpful for some of my other questions.

AppleCare can be purchased to extend your support to 3 years. Apple charges $169 for the 3 years, however you can find it as low as $125 or so from reputable resellers such as B&H Photos, Adorama, Amazon etc. I STRONGLY recommend that you get it, not only does it offer telephone support but it extends the 1 year warranty to 3 years too.

Can't save to external hard drive, help......

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