Skip navigation

HT4972: iOS 4: Updating your device to iOS 5 or later

Learn about iOS 4: Updating your device to iOS 5 or later

HT4972 device not eligible for download

127 Views 0 Replies Latest reply: Jul 15, 2012 2:06 PM by thetoz RSS
thetoz Calculating status...
Currently Being Moderated
Jul 15, 2012 2:06 PM

In trying to upgrade my Iphone from 4.3.3 to the latest 5.1, I got the message " device not eligible for download..."  I took it to the genius bar, but they said they would have to wipe it clean before they could update it to the latest version.  I have it backep up on my iMac, but can I do this at home using iTunes and my iMac?

iPhone 4, iOS 4.3.3


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.