11 Replies Latest reply: Jul 15, 2012 10:30 PM by sberman
ehin Level 1 (0 points)

I received an Ipad (model A1416, 3rd Gen, 16GB Wifi) as a gift.

 

Wow.

 

Aside from opening the box and looking the unit over, the ipad is still "sealed.

 

I haven't unwrapped it form its protective plastic wrappings, because I want to return it to Apple to trade up for a model with larger memory and Cellular.

 

Can this be done?

 

Cheers


iPad
  • Johnathan Burger Level 6 (15,882 points)

    If you have the receipt and it is less then 14 days you can get a refund.

  • Skyupi10 Level 2 (295 points)

    As long as you don't unwrap the protective wrap around it, and did not unwrap, anything ese, yes you can return it. I think you need to pay more if you want more storage and cellular network.

  • Johnathan Burger Level 6 (15,882 points)

    It would have to have been bought with cash also. 

  • ehin Level 1 (0 points)

    Thanks for the reply.

     

    It was a gif t and did not come with a receipt. Social culture here deems it taboo to include the receipt with a gift.

     

    Serial number shows up on apple supprt and its valid and current.

     

    i tried calling Apple support (Philippines) but their number doesn't seem to work. i would love to have a "normal" phone number to call instead of the 1-800 one that doesn't work. Perhaps they'd be able to help, but then, no joy, that's why I'm on this forum instead.

     

  • Chris CA Level 9 (78,695 points)

    Take it to an Apple Store and ask.

  • ehin Level 1 (0 points)

    Hi Chris,

     

    Yes, I just did take it to an Apple store.

     

    Turns out that if the box itself had not been unsealed with its own protective plastic wrap, they would have been able to accomodate. I received the box opened

     

    I've been advised that the next best thing would be to take it to the store where it wsa bought and they would likely be able to help if I had the receipt for it.

     

    Alas, as previously stated, I don't have the receipt, and also I'm having a headache trying to trace where the item was bought from.

    hmmmm...

    is there any other way perhaps?

  • sberman Level 7 (32,427 points)

    If all else fails, Apple offers a recycling program for used devices.  They'll pay you (in an Apple gift card) for your device.  See http://www.apple.com/recycling/ for details.

  • Chris CA Level 9 (78,695 points)

    ehin wrote:

    Alas, as previously stated, I don't have the receipt, and also I'm having a headache trying to trace where the item was bought from.

    hmmmm...

    is there any other way perhaps?

    Ask whoever you got it from.

  • Chris CA Level 9 (78,695 points)

    sberman wrote:

     

    If all else fails, Apple offers a recycling program for used devices.  They'll pay you (in an Apple gift card) for your device.

    One could easily get more than $300 for it just about anywhere else.

  • ehin Level 1 (0 points)


    Thanks sberman,

     

    Whooooo, in pristine condition, the recycling program quotes $300 for the $499 unit, $199 off its regular.

     

    I'm here in Manila, and I assume the recycling program is for the U.S. only and the program is for U.S. Shipping.

     

    Hmmmmm.. I'd get more than $300 if I put the thing on ebay or its local equivalent here. But I don't want to do that unless there is no other recourse. Such a waste to have to resort to that.

     

    I hope there are other suggestions.

     

    Thanks.

  • sberman Level 7 (32,427 points)

    Yes, I understand.  Don't know what else to suggest, but I understand why you won't be rushing out to use one of the "recycle" vendors.

     

    Good luck.