My ipad is displaying the carrier settings update box but does not respond to either the "update now" button or the "not now" button and has totally frozen. The ipad cannot switch off as I need to clear this box before I can "slide to shut down". HELP!!!!

Can anyone help me with carrier settings??? My ipad is displaying the carrier settings update box but will not respond when I press "update" or "not now". I have tried to switch the ipad off, but cannot "slide to shut down" as I need to clear the carrier settings box first!! HELP PLEASE!!!!

iPad 2 Wi-Fi + 3G

Posted on Jul 16, 2012 5:20 AM

Reply
4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My ipad is displaying the carrier settings update box but does not respond to either the "update now" button or the "not now" button and has totally frozen. The ipad cannot switch off as I need to clear this box before I can "slide to shut down". HELP!!!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.