No longer able to buy/update apps or iTunes on ipad3

Hi,

Whenever I try to buy a new app or update an old one, or buy along in iTunes, I get a message saying "unknown error". I can download fine on my iPhone so it's not a problem with my password...

I've tried turning on/off wifi, airplane mode and the iPad. All not worked. Any ideas? Thanks

iPad (3rd gen) Wi-Fi, iOS 5.1.1

Posted on Jul 16, 2012 7:35 AM

Reply
3 replies

Jul 16, 2012 7:39 AM in response to Djlmilne

Sign out of your account, restart the iPad and then sign in again.


1. Settings>Store>Apple ID.



2. Tap your ID and sign out.



3. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off.



4. To power up hold the sleep button until the Apple logo appears and let go of the button.


Go back to Settings>Store>Sign in and then try to download again.


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No longer able to buy/update apps or iTunes on ipad3

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