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Ok I cannot seem to find anything to help me. When I try to access my school website, I get a pop up that says Authentication Required and asks for an ID and password. How can I get this info so that I can access my school website? I have an iPhone 4
iPhone 4, iOS 5.1.1
You would have to get that info from your school's IT dept. it sounds to me like you're trying to access a site that you shouldn't be accessing.
I called the IT department and they said its an iPhone issue. I'm trying to access the general school website that I have accessed a hundred times.
The iPhone shouldn't cause a problem.
What school is it?
Rio Salado Community College
Well, I can access the website from my laptop browser, but if I try on my iPhone it is asking for authentication as you say, both a username and password. I really couldn't tell you why. Doesn't make sense to me, since it seems to be a public website.
Maybe it is because Safari sends info that it is a mobile web browser. Let me try another app.
Message was edited by: ChrisJ4203
It asks for authentication in Atomic Lite, and it won't load at all in Apollo Browser.
Message was edited by: ChrisJ4203
I downloaded Opera Mini Web Browser free and seem to have gotten on.
Thanks! I downloaded Opera also and was able to get on. It's really weird that we can't get on with other browsers. I appreciate all of your help!
Your IT department has to know something. If I couldn't get in with 3 different browsers, there has to be something they are doing. I would go back and ask them again. There has to be something in the webpage that would trigger that response.
You're welcome.
Tell the IT department that the problem is easy to demonstrate, you don't need a mobile device. Just change the browser's user agent to mobile Safari. I just set Lion Safari to use iOS 4.3.3 user agent and it redirected to a mobile page. It would work fine if they didn't redirect. Send this information to the IT department.
http://www.riosalado.edu/_layouts/mobile/mblwp.aspx?Url=%2FPages%2Fdefault%2Easp x
Accessing website but phone is asking for authentication
