3 Replies Latest reply: Sep 24, 2012 5:47 PM by john160016
Mushal Level 1 Level 1

Hi,

 

Right now, I'm in a country that doesnt have an apple store and I'm staying here for months. My problem started yesterday in the lock button which is at the top right of my IPhone4. It doesnt work at all. Please help me!!

 

P.S. my apple care is still valid.

 

Thanks!


iPhone 4, iOS 5.1.1
Reply by brad805 on Jul 16, 2012 3:34 PM Helpful

Use Assistive Touch. Settings App>General>Accessibiltiy>AssistiveTouch>ON>Tap new virtual screen button>Device>Lock Screen Icon>Tap will lock screen. Hold down on this and "slide to power off" will appear. To turn iPhone ON connect to Power Source ie Charger or USB port of computer.

 

When you can use your AppleCare Coverage this problem will be covered by Apple.

All replies

  • brad805 Level 5 Level 5

    Use Assistive Touch. Settings App>General>Accessibiltiy>AssistiveTouch>ON>Tap new virtual screen button>Device>Lock Screen Icon>Tap will lock screen. Hold down on this and "slide to power off" will appear. To turn iPhone ON connect to Power Source ie Charger or USB port of computer.

     

    When you can use your AppleCare Coverage this problem will be covered by Apple.

  • Mushal Level 1 Level 1

    What about if reset all setting? do you think this will work?

  • john160016 Level 1 Level 1

    this happened to my 4s and its still stuck, what should i do to it fixed? my warranty is over i think so i cant replaace the phone. should i just by another lock button and try to fix it myself? they have a bunch of videos on youtube on how to put it in but i dont know if i should choose that idea