HT1275: Using Msconfig to troubleshoot conflicts in Windows XPLearn about Using Msconfig to troubleshoot conflicts in Windows XP
Currently Being ModeratedJul 17, 2012 12:50 PM (in response to gfmikhail)
Do you see an error message?
Does iTunes start normally in another user account?
Do you have a QuickTime component in one of the following folders?
- ~/Library/QuickTime Note: The "~" represents your Home folder.
To see the user-specific path that's mentioned, just click Finder > Go > hold Option + click Library, which is hidden if you aren't holding Option.
Currently Being ModeratedJul 17, 2012 9:35 PM (in response to whatheck)
Thank you for responding to my question. The message I get is "the itunes application could not be opened. An unknown error occurred (13010).
Itune works on another user account, but of course library is empty.
I was hoping to un-install and reinstall again if nothing else works, but I'm not sure how to do that. If there there is a way to fix it, i'll go for that first.
Currently Being ModeratedJul 18, 2012 12:11 PM (in response to gfmikhail)
Try updating iTunes and Mac OS on your computer by clicking the Apple > Software Update.
If it keeps happening, try starting iTines in safe mode by holding the Option and Command keys when you start iTunes.
If iTunes starts normally in safe mode, try pulling older iTunes plug-ins.
To see the user-specific path that's mentioned above, just click Finder > Go > hold Option + click Library, which is hidden if you aren't holding Option.
And if it doesn't start normally in safe mode, try re-creating the iTunes library.
Currently Being ModeratedMar 13, 2013 11:36 AM (in response to gfmikhail)
This is a permissioning issue. All you need to do is verify the disk (via disk utility). It should catch and identify the mismatch. Then simply repair the disk. BOOM! You should be rocking and rolling once you click on iTunes again. FYI - if the native iOS disk utility does not catch and identify the mismatch, try verfying the disk with a program like CCleaner.
Currently Being ModeratedMar 13, 2013 12:05 PM (in response to okdeadhead)
He said iTunes works fine in another user, so the issue is in his home folder. Repairing permissions via Disk Utilities will do nothing. If it is, in fact, a permissions issue, the repair would be done with the reset password window from recovery or the OS DVD (or possibly the get info window).
Currently Being ModeratedMar 13, 2013 12:08 PM (in response to Imp68)
Actually you're wrong. Because I've had the same issue a few times. I have solved the problem by simply verifying the disk. Seriously. It's that easy. Not near as difficult as you are trying to make it.
Currently Being ModeratedMar 13, 2013 12:16 PM (in response to okdeadhead)
"Simply verifying the disk" doesn't do anything but check for problems. You'd have to do a "repair disk" to fix something.
If you really meant permissions, that wouldn't help the OP, since his problem is user specific. Repairing permissions with Disk Utility only repairs permissions outside the home folder. If you did this and it fixed your issue, you weren't having the same problem as the OP.
Currently Being ModeratedMar 13, 2013 12:21 PM (in response to gfmikhail)
Quit iTunes. Go to ~/Music/iTunes and drag "iTunes Library Genius.itdb" to your desktop. Open itunes and see if that worked. If not, move the file back.
Currently Being ModeratedMar 13, 2013 1:06 PM (in response to Imp68)
Duh. Read my original post. Verify->Repair Disk.
Currently Being ModeratedMar 13, 2013 3:59 PM (in response to okdeadhead)
You are correct, my mistake. You did mention repair disk.
You did say "permissioning issue", though, which a verify/repair disk doesn't fix - in or outside the user folder.
But, it's still not a bad idea to do, so I'll give you that.
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