Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

While updating an app, it froze and now won't open, close, stop updating, etc.

I started to update an app on my something's asked away to do something else. I noticed the next day that it was still updating. I couldn't open the app at that point, nor close it, nor force quit, nor cancel the update. I tried to reboot my iPad and it still didn't clear this trouble. I don't want to delete the app and reload because then I lose all my data and progress. Help! What can I do?

iPad (3rd gen) Wi-Fi + Cellular

Posted on Jul 16, 2012 10:40 PM

Reply
1 reply

While updating an app, it froze and now won't open, close, stop updating, etc.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.