HT1351: iTunes: Syncing media content to iPod

Learn about iTunes: Syncing media content to iPod
nancyfromsimpsonville
Level 1 (0 points)

Q: resent videos won't sync to iPod Classic 120 GB

The last 10 episodes of The Big Bang Theory will not sync to my iPod.  I have been reading about firmware for 2 days and have downloaded several programs that were suggested.  Still doen't work.

iPod classic, Windows 7

Posted on Jul 16, 2012 11:50 PM

by planb77,Solvedanswer
planb77 planb77
Level 7 (32,341 points)
A:

To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next toDownload HD when available.  You should be able to download the SD version now from under this same page.

 

If it's not available for redownload, you'll need to purchase the SD version instead. You might be able to contact iTunes about getting a refund on the HD version, but they are not obligated to do so as the terms state that all sales are final.


B-rock

Posted on Jul 18, 2012 8:41 AM

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nancyfromsimpsonville

Q: resent videos won't sync to iPod Classic 120 GB

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  • Helpful answers

  • by planb77,

    planb77 planb77 Jul 17, 2012 7:09 AM in response to nancyfromsimpsonville
    Level 7 (32,341 points)
    Jul 17, 2012 7:09 AM in response to nancyfromsimpsonville

    Are you getting any error messages when you try to sync these videos with your iPod?  Have you double checked to make sure they are configured to sync to your iPod from under it's TV Shows configuration tab in iTunes?

     

    If you are getting any error message, is it this one?

    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

     

    B-rock

  • by nancyfromsimpsonville,

    nancyfromsimpsonville nancyfromsimpsonville Jul 17, 2012 8:56 PM in response to planb77
    Level 1 (0 points)
    Jul 17, 2012 8:56 PM in response to planb77

    The tv show is The Big Bang Theory and I have synced 4 and 1/2 seasons.  The last 10 episodes of season 5 do not sync and the message I get says something like they are not formatted correctly.  I just don't get it.  I have spent two days trying to fix this issue but I don't think I know enough.  There is some mention of updating my firmware.  ????  I have tried to find that and do it; but, I always seemed to be redirected to updating my drives.  If you have any suggestions, I would appreciate it if you would send them to me.  I appreciate your help!!

  • by planb77,

    planb77 planb77 Jul 18, 2012 5:51 AM in response to nancyfromsimpsonville
    Level 7 (32,341 points)
    Jul 18, 2012 5:51 AM in response to nancyfromsimpsonville

    Sounds like you are trying to sync the HD version of the TV Episode.  You should try to download the Standard Definition copy instead and sync that to your device as HD content is not compatible with the iPod Classic.  See here for more information:

    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

     

    To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available.  You should be able to download the SD version now from under this same page.

     

     

    B-rock

  • by nancyfromsimpsonville,Helpful

    nancyfromsimpsonville nancyfromsimpsonville Jul 18, 2012 8:27 AM in response to planb77
    Level 1 (0 points)
    Jul 18, 2012 8:27 AM in response to planb77

    Yes!!  I think you're right!!  Those episodes were downloaded in HD only.  Next question, how do I get them downloaded in SD??  Thank you so much for your help!!

  • by planb77,Solvedanswer

    planb77 planb77 Jul 18, 2012 8:41 AM in response to nancyfromsimpsonville
    Level 7 (32,341 points)
    Jul 18, 2012 8:41 AM in response to nancyfromsimpsonville

    To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next toDownload HD when available.  You should be able to download the SD version now from under this same page.

     

    If it's not available for redownload, you'll need to purchase the SD version instead. You might be able to contact iTunes about getting a refund on the HD version, but they are not obligated to do so as the terms state that all sales are final.


    B-rock

  • by nancyfromsimpsonville,Helpful

    nancyfromsimpsonville nancyfromsimpsonville Jul 18, 2012 9:17 AM in response to planb77
    Level 1 (0 points)
    Jul 18, 2012 9:17 AM in response to planb77

    Thank you so much!!  The 10 episodes are downloading now in SD.  I unchecked Download in HD.  Thank you so much for your help!!  I'm a happy iPod user now!!  *:)

  • by planb77,

    planb77 planb77 Jul 18, 2012 12:38 PM in response to nancyfromsimpsonville
    Level 7 (32,341 points)
    Jul 18, 2012 12:38 PM in response to nancyfromsimpsonville

    No problem.  Glad to have helped.

     

    I love The Big Bang Theory. I have every season out so far.

     

    B-rock