When I purchased my iPad 3, I used the cloud to back from my previous iPad - an iPad 2. I think this has caused problems with my cellular account. Specifically, when I go to About section of Settings, the cell number now shows as "unknown". When I logged into my AT&T account from the iPad 3, the number shown was the same as the number for my iPad 2, which I obtained in the About section of Settings. Any ideas?
iPad, iOS 5.1.1, AT&T
Turn the iPad off then on. That should refresh a little. If not, Try doing hard reset. Press and hold the home button and the wake/sleep button, ignoring the red slider, until the apple lgo appears.
I tried the on/off (soft reset) and that did not work. Nor did turning on and off the airplane mode (a suggestion I saw elsewhere). Wouldn't a hard reset remove all my data, applicaitons and so forth?
No it clears all the junk that is making the iPad not working right. Your apps and data are all safe.
Thanks. I got the cell number back. It is still the same as the one on my old iPad2, so now I will probably have to do a complete reset on iPad 2 (now used by my wife and kids) so that it is disassociated from the new one.
Your welcome.
Hi i got the same problem too which reset button should i use? Thank you
I went to Settings - About - Reset and selected Reset All Settings. No data or apps were lost, but there is some re-setting up upon have to do afterward. It got the job done - I can see my cell number again.
Ive done that for so many times but still my number is unknown. I dont know why. Do you think my network is not supported by apple? Im currently using it here in philippines and also the personal hotspot is not found in my settings.
My cell number shows as "unknown" on my iPad 3(AT
