3 Replies Latest reply: Jul 17, 2012 2:16 PM by varjak paw
UKroadi Level 1 Level 1 (0 points)

I gifted an App to a family member in SA but they cant redeem it. Any Suggestions?!

  • varjak paw Level 10 Level 10 (169,820 points)

    Sorry, but you cannot gift apps to someone in another country, which I'm presuming is what you were attempting. It says right on the gifting page in the iTunes Store that the gift will be valid only in the country in which it's being purchased.

     

    Regards.

  • UKroadi Level 1 Level 1 (0 points)

    is there anyway it can be cancelled or refunded!? I didnt see that when gifting...

  • varjak paw Level 10 Level 10 (169,820 points)

    In general, no, purchases cannot be cancelled or refunded. Your best option is probably to send the gift to someone in your country. You can resend it by following these instructions:

     

    http://support.apple.com/kb/HT1541

     

    The iTunes Store does make the notice pretty prominent, by the way.

     

    Screen Shot 2012-07-17 at 3.15.32 PM.png

     

    Regards.