Two days ago I dropped my Ipod classic on concret(120gb)...

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Two days ago I dropped my Ipod classic on concret(120gb)...

...and when I turned it on, no music would play. It just stopped with the screen frozen, so I restarted it. I waited and waited for the apple sign to go away; but it didn't. Instead at the end it said "Plug in to restore", then it turns off. I really don't want to comply because I'm really scared to lose all of my precious music. HELP ME!

*Also when I turn it back on.. I can hear the inside stutter like if it's trying to start back up but it can't.

iPod classic, Windows XP

Posted on Jul 17, 2012 3:59 PM

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Answer 1

Jul 18, 2012 11:50 AM in response to mama wolf

Sounds like after the iPod was dropped the HDD may have been damaged. It's really no different then a HDD on a computer. Having the iPod serviced is gonna be the only option at this point. If there is apparent damage to the casing of the iPod it will void the warranty if any so you may have to pay to get the iPod replaced.

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Answer 2

Jul 18, 2012 7:47 PM in response to mama wolf

Try the hard Reset first

After charging till full charge, at least 2 hours (preferably 4 hours)
Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Then plug in to iTunes and Restore it.

Here is the Apple support Article on the 5Rs

http://www.apple.com/support/ipod/five_rs/classic/

Good Luck!

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